Our Company

　　BrightSpring Health Services

　　Overview

　　Top level contributor and technical expert in the area of Windows, Linux/Unix, and virtualization. Understands other contributing technologies required to deliver services on all platforms. Responsible for the overall integration & integrity of the enterprise-wide network including the planning, design, installation, maintenance, management, and security of the Windows, Unix and Linux systems. Their system knowledge and proven skill sets coupled with their level of experience allows them to work independently and to provide technical guidance to co-workers.

　　Responsibilities

　　Resolve problems, including identifying potential problems before they become critical and identifying, evaluating, and analyzing resolution options

　　Document configurations, instructional procedures, change management records, performance and growth analysis reports

　　Manage hardware and software vendors, including support calls and maintenance performed by vendor engineers

　　Track vendor hardware and software support lifecycles

　　Perform project, capacity, and budget planning, including identifying projects, developing project tasks and timelines, estimating future capacity requirements, obtaining budgetary quotes, and determining interoperability requirements for hardware and software

　　Evaluate and recommend new hardware and software technologies

　　Mentor / cross-train fellow system administrators

　　Provide escalated support to Level I and Level II System Administrators

　　Work with the company trouble ticketing system and provides end user support. Manages work orders to meet or exceed SLAs.

　　Creates and maintains server configuration and disaster recovery documentation.

　　Tracks industry trends and maintains knowledge of new technologies to better serve the enterprise’s architecture needs.

　　Ability to work within ITIL framework for incident management and change process

　　Assist in the development of architecture governance process

　　Provide guidance and training to other technical staff

　　Performs other tasks as assigned.

　　Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

　　Qualifications

　　Education/Learning Experience

　　Required: College Graduate or equivalent work experience

　　Desired: BS in Computer Science, Industry Standard Certifications

　　Work Experience

　　Required: Minimum 10 years of server administration experience in a combination of Windows Server 2003-2019 Server; Active Directory; MS SQL 2008-2016, MS IIS, and MS Exchange 2003-2016; 5-7 years of experience VMware ESXi in a large-scale enterprise; Minimum 5 years of experience in Unix and/or Linux environments (preferably with IBM AIX Unix)

　　Desired: 3-5 years of experience of load balancing technology (F5/Netscaler); 3-5 years of experience of disaster recovery; 3-5 years of experience working with IBM Power server platform

　　Skills/Knowledge

　　Required: Advanced knowledge with OS, Hardware, and Software troubleshooting skills; Strong TCP/IP fundamentals including routing, subnets, network sniffing, DNS, and DHCP

　　Required: Proficiency in MS applications (Word, Excel, Access, etc)

　　Required: Replication software experience.

　　Required: System awareness and tuning skills.

　　Required: Disaster Recover planning and implementation.

　　Required: Documentation under ITIL standards

　　Desired: Service-Now service management platform

　　Licenses/Certifications

　　Desired: MCSE 2008/2012/2016, VCP, CCNA

　　Behavior Competencies

　　Required: Communication, Teamwork, Organization and Planning, Analytical Reasoning, Customer Service

　　Desired: Communication and project management experience with senior leadership levels

　　About our Line of Business

　　BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company’s pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company’s services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visit www.brightspringhealth.com. Follow us on Facebook (https://www.facebook.com/brightspringHS/) , Twitter (https://www.twitter.com/BrightSpringHS/) and LinkedIn (https://www.linkedin.com/company/brightspringhealth/) .

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　　ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] .

　　Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

　　Job LocationsUS-KY-LOUISVILLE

　　ID 2023-129370

　　Line of Business BrightSpring Health Services

　　Position Type Full-Time