Reference #: 31094-en_USAbout Us:

　　At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people's lives, communities, and our planet by protecting their health and well-being. Change your career. Change your world. Join Stericycle and help protect health and well-being in a safe, responsible, and sustainable way.Shift Hours: 9:30 - 6:00pmCDL Required

　　Position Purpose:

　　Oversees the transportation department of one or more locations within assigned geography; providing leader-ship within the location(s) as assigned. Acts as the liaison between customer, operations, CSRs, and the support team.

　　Key Job Activities:

　　Customer First:o Maintain and manage inventory supplies to ensure that adequate inventories are maintained at all timeso Manage driver debrief process. Ensure there is documentation (manifest, PDT receipt, etc.) for every customer transaction. Update route comments as requiredo Maintain a high standard of customer service as measured by key metrics (on-time, no missed stops, loyalty, etc.).o Develop relationships with customers and establish contacts that are comfortable providing accurate service feedbacko Conduct customer visits to review serviceo Manage customer interaction records to resolve service issuesCompany Growth:o Review payroll hours to ensure overtime hours are necessary and all employees are working efficientlyo Manage route vehicles, containers, load bars and straps, hand-trucks, PDT's and printers, and all other company equipment and assetsTeam Member Development:o Select, train, and develop an effective and efficient staff: Make every reasonable effort to select, train, and develop a qualified, diverse workforce.o Establish and communicate performance standards and objectives; conduct performance appraisalso Perform "ride a-longs", ensuring Route Drivers operate and work safely, efficiently, productively, and deliver a high level of customer serviceo Conduct "spot checks" to reinforce proper Driver behavior as well as communicate the value we bring to the customero Perform new hire onboarding activities, including timely completion of the I-9 process, along with new hire orientationo Complete location auditsCompliance:o Track and input DOT hours/JJ Kellero Administer Company policies and procedures, communicate to staff, interpret, as necessary, and ensure compliance and safetyo Monitor and ensure that employees are performing their functions safely and productively. Make recommendations for changes or improvement when necessary, in order to prevent accident or injurieso Participate as an active member of the Safety Improvement Committee (SIC)o Oversee and participate in the maintenance of Driver Qualification Files, DOT Log Files and Vehicle Condition Reports for all Route Drivers and equipment. Ensure DQF, DOT Logs and VCR are accurate and complete; must maintain DOT filesPerform other duties and responsibilities, as assigned.Education:

　　Required Education: in High School or Equivalent

　　Experience

　　Minimum 5 years supervisory experienceEducation equivalent to graduation from High school, or GED equivalent; some college preferredMay require mandatory immunizations and credentialing based on customer requirementsValid drivers license required; Commercial Vehicle Driving experience a plusMaintains a current Medical Examiner's Certificate (MEC) issued by a doctor approved by Stericycle/Shred-itMust work safely and carefully to prevent injury to self and others while driving, loading, and unloading vehicle. Requires constant mental and visual attention relative to the safe operation of the vehicleDemonstrates knowledge of, DOT, OSHA, HIPAA, and NAIDDemonstrates knowledge of computer software applications to include spreadsheets and ord processingDemonstrates knowledge of inventory management and routing and re-routing

　　Benefits:

　　Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.

　　Our Promise:

　　Disclaimer:

　　The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

　　It is the policy of Stericycle, as an equal opportunity/affirmative action employer, to hire the best qualified people available without regard to race, creed, color, sex, sexual orientation, marital status, age, national origin or ancestry, religion, status with regard to public assistance, order of protection status, disability, or veteran status.