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Sr. Program Manager, Transport Operations Management (TOM)
Sr. Program Manager, Transport Operations Management (TOM)-March 2024
London
Mar 28, 2026
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About Sr. Program Manager, Transport Operations Management (TOM)

  Description

  Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

  Key job responsibilities

  Create innovative solutions using data and research to address wider challenges in your organisation

  Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations

  Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish

  Enhance operational performance on every programme in partnership with your stakeholders

  Find practical and simple solutions to complex problems without sacrificing quality or core functionality.

  Responsible to set priorities, anticipate risks and resolve/escalate the issues that might impact the project timelines.

  A day in the life

  As Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

  Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

  About the team

  Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

  We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

  We are open to hiring candidates to work out of one of the following locations:

  London, GBR

  Basic Qualifications

  A degree

  Relevant experience communicating with and influencing a range of different stakeholders including senior management

  Relevant experience in managing large-scale programmes or projects

  Advanced proficiency in verbal and written English

  Preferred Qualifications

  Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

  Advanced or master's degree

  Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification

  Relevant experience working in a supply chain, logistics, or operations environment

  Experience in conceptualising and implementing operational or supply-chain management improvements

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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