Description

　　The Kuiper team is looking for an exceptional Senior Program Manager to join our team and drive operational improvements across our program. This role will engage directly with functional leaders (EHS, quality, etc.), operations managers, area managers, and associates to constantly raise the bar for processes in our warehouse spaces. We’re looking for someone who is passionate about continuous improvement: you love streamlining processes and you love sharing your approach with others. You use data to identify process defects and drive improvements at scale. You enjoy launching programs from the ground up and are at your best when you are inspiring others to drive improvements in their areas every day.

　　Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

　　Key job responsibilities

　　-Working across the Kuiper organization and partnering with other Amazon teams to build and launch a continuous improvement program for Kuiper warehouse spaces. This includes building an intake process, developing KPIs, implementing a leadership reporting cadence, and facilitating the process improvement activities themselves (eg. kaizen).

　　-Driving process standardization and adoption across multiple warehouse facilities, including planning, initiating and managing process changes.

　　-Using visual tools (value stream mapping, spaghetti diagrams, etc.) to map processes. Creating robust metrics and analyzing large data sets to enable data-driven decision-making at the executive level.

　　-Applying lean thinking and data-driven performance management to eliminate waste and drive process stability.

　　-Serving as a subject matter expert for Lean, Six Sigma, and Operational Excellence, sharing your knowledge with employees ranging from associates to senior leadership.

　　A day in the life

　　-You engage with operations managers, area managers and associates in both existing and new facilities to identify CI champions and project leads. You partner with them to develop and run CI efforts, ensuring process consistency across all operations.

　　-You demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication.

　　-You effectively lead cross-functional meetings with clear document writing, agenda creation, note capture and follow-up activity coordination.

　　About the team

　　Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. We have recently achieved a 100% success rate for our Protoflight mission. Come join us as we begin satellite manufacturing and early customer pilots in 2024!

　　We are open to hiring candidates to work out of one of the following locations:

　　Redmond, WA, USA

　　Basic Qualifications

　　-Bachelor’s degree or higher or equivalent experience

　　-5+ years of experience delivering cross functional projects

　　-5+ years of experience in process improvement, continuous improvement, or program/project management

　　-5+ years experience with management of warehouse, transportation, manufacturing, supply chain, or a similar field

　　-Experience defining KPIs (key performance indicators), SLAs (service level agreements) or other metrics used to monitor the quality of processes

　　Preferred Qualifications

　　-Master’s Degree in Operations Research, Business Management, Business Administration, or equivalent

　　-Lean and/or Six Sigma certification

　　-Prior experience working as a Lean or Operational Excellence leader, delivering business efficiencies

　　-Demonstrated analytical skills

　　-Experience in process design, including the creation of visual workflow products (e.g. value stream mapping)

　　-Demonstrated ability to successfully influence stakeholders without formal authority

　　-Experience leading cross-functional teams, with success coaching team members

　　-Technical proficiency in MS Word, Excel, Visual Basic for Excel, Outlook, Tableau

　　-Experience in Manufacturing, Aerospace, Automotive, and/or Consumer Electronics industries

　　-Proven success assessing problem statements and cultivating solutions in ambiguous environments

　　-Expertise at organizing, documenting, and communicating results

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,400/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.