About the Role

　　Boston University’s Office of the University Registrar seeks a Senior Program Coordinator. Come join a small, hardworking team that analyzes and processes transfer credit requests and advanced placement exam credit for students at Boston University. If you have great attention to detail, are interested in using software to help students plan their education, and have excellent oral and written communication skills, this is a great job for you.

　　The Senior Program Coordinator works with colleagues in the Registrar’s office and the Enrollment & Student Administration unit, staff and faculty throughout the University’s schools and colleges, and students and their families. Externally to BU, this role works with high school guidance counselors and faculty and staff at other institutions. This role reports to the Assistant Registrar.

　　The Senior Program Coordinator’s primary duties include:

　　Provision of programmatic and superb operational support with the Office of the University Registrar for reviewing and processing external credit requests and enforcing relevant policy;

　　Managing daily workflows accurately;

　　Providing data to senior managers as requested;

　　Completing quality control checks in their area of expertise, and;

　　Communicating regularly and accurately with internal and external clients, including faculty and staff at other Boston University schools and colleges.

　　This role may cross-train into related organizational areas to provide support at peak times. The Senior Program Coordinator works relatively independently, but may seek assistance for complex tasks. They are expected to set priorities in consultation with others and to maintain confidentiality of information.

　　About the Organization

　　The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system.

　　Across the 10 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit https://www.bu.edu/diversity/about/diversity-statement/

　　Required Skills

　　A cover letter is required for consideration.

　　About the Candidate

　　A Bachelor’s degree and 1-3 years of related experience are required for this position. We are willing and happy to train any industry-specific skills required to perform this job. Experience with student information systems is a plus, but not a requirement. We are seeking a candidate who:

　　Demonstrates excellent communication and organizational skills, including the ability to write well;

　　Can communicate effectively and diplomatically with people from a variety of different backgrounds, and;

　　Displays that they would be able to work relatively independently, to anticipate office needs, to set priorities in consultation with others, and to handle sensitive/confidential information appropriately.

　　We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor .

　　CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click  here (http://www.bu.edu/hr/forms-documents/application-for-clerical-or-technical-promotion-or-transfer/)  to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.

　　Required Experience