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Sr. Patient Access Representative
Sr. Patient Access Representative-August 2024
Miami
Aug 11, 2025
About Sr. Patient Access Representative

  Current Employees:

  If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

  The University of Miami is currently seeking a Sr Patient Access Representative to work at the UM Hospital & Clinics (UMHC) in Miami. The incumbent confirms, verifies and clears all patients scheduled for an MRI exam within UHealth. Further, the Senior Patient Access Representative assumes responsibility for documenting all necessary data that will facilitate MR services rendered by the department. Work with Chief MR Technologists at all location and UHealth Connect scheduling to achieve efficient utilization.

  CORE JOB FUCNTIONS

  Obtains, confirms, and enters for demographic, financial, and clinical information necessary for scheduled MR patient 24-48 hours prior to MRI appointment.

  Collaborates with Radiology Central Scheduling department to manage over-booking/under-booking, identify add-on and reschedule exams.

  Maintains appropriate records, files, and accurate documentation in the system of record.

  Verify that the physician order coincide with the study being performed.

  Request written information such as operative reports; implant cards, mammogram films etc. from patients or other healthcare facilities to obtain clearance prior to the scan.

  Reports status of MR schedule to Chief Technologist and/or Manager.

  Collaboration between confirmation team, Chief Tech and Radiologist is imperative to obtain clearance sign-off.

  Recommends new approaches to management for enhancing performance and productivity.

  Adheres to University and unit-level policies and procedures and safeguards University assets.

  CORE QUALIFICATIONS

  Education:High school diploma or equivalent

  Experience:Minimum 3 years of relevant experience

  The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

  UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

  Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

  The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

  Job Status:

  Full time

  Employee Type:

  Staff

  Pay Grade:

  c102

  The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

  The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

  The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

  Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

  The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

  Transforming lives

  With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

  The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

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