Description

　　Amazon Lab126 is an inventive research and development company that designs and manufactures high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., and was initially focused on developing the world’s best-selling e-reader, the Kindle. Since then, we have continued to design and produce the world’s best e-readers as well as Fire Tablets, Fire TV, and new inventions such as the award-winning Amazon Echo and Dash. What will you help us create?

　　The Sr. Operations Excellence Manager (OPM) works with the operations leadership team to develop and implement new processes, initiate and implement strategic initiatives, drive operational efficiencies, and effect organizational communications. The role navigates and works across all functional organizations within Device Operations and Amazon. The role balances a variety of strategic, programmatic, and operational responsibilities in support of the broader organization. The candidate should possess persuasive and outstanding communications skills, and be effective in working across functional boundaries.

　　Collaborate with key stakeholders to develop and evangelize strategies across the organization

　　Develop, analyze and report metrics that define operational excellence and organizational health

　　Coordinate information flow across teams in support of business operations

　　Drive alignment of processes and initiatives throughout the Ops organization

　　Manage staff agenda and communications meetings

　　Help the team prepare for business reviews

　　Develop and deploy the communication strategy for the organization

　　Coordinate and publish roadmaps to align resources throughout the organization

　　Develop detailed requirements used to develop processes and business systems

　　Solve complex problems while dealing with ambiguity

　　Exhibit a constant passion for delivering an exceptional customer experience

　　Travel as required to accomplish business needs

　　We are open to hiring candidates to work out of one of the following locations:

　　Sunnyvale, CA, USA

　　Basic Qualifications

　　5+ years of program or project management experience

　　Experience using data and metrics to determine and drive improvements

　　Experience owning program strategy, end to end delivery, and communicating results to senior leadership

　　Preferred Qualifications

　　2+ years of driving process improvements experience

　　Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.