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Sr. Communications Manager, Amazon Robotics - Technology Engineering Services
Sr. Communications Manager, Amazon Robotics - Technology Engineering Services-March 2024
Arlington
Mar 27, 2026
ABOUT AMAZON
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About Sr. Communications Manager, Amazon Robotics - Technology Engineering Services

  Description

  Amazon is building next generation software, hardware, and processes that will run our global network of fulfillment centers that move millions of units of inventory, and ensure customers get what they want when promised.

  Technology Engineering Services (TES) is the technical execution arm within the Global Robotics Deployment (GRD) organization. TES is responsible for software and hardware systems integration, continuous improvement, MHE simulation, sensorization and analytics designed to integrate products as operationally effective production systems worldwide. TES develops internally consumed deployment tools to enable the large-scale deployment solutions that improve quality, speed of delivery, and lower fulfillment costs for our partners.

  The Sr. Communications Manager creates artifacts that define and report on the strategic vision for TES. Collaborating with counterparts across the Global Robotics Delivery (GRD) organization the Sr. Communications Mgr will manage the Strategic Planning Sessions (SPS) as well as the Operational Planning (OP1/2) for TES. They will develop and lead Business Reviews on a weekly, monthly, quarterly and annual basis (WBR/MBR/QBR/YBR) holding goal owners accountable for deliverables. The role is responsible for standardizing communications, managing project intake processes, developing metrics and leading business development for strategic technical solutions created, developed and maintained by the TES organization.

  Key job responsibilities

  • Actively support and foster a culture of inclusion

  • Execute on communications strategy to stakeholders including ownership of business cadence (all hands, team meetings, etc.)

  • Own the business cadence and governance (weekly/monthly/quarterly business reviews)

  • Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities

  • Communicate project issues and status in a concise, accurate, and professional manner

  • Build and maintain integrated reporting processes

  • Write business and operational planning documents

  • Own annual planning and other adhoc planning cycles

  • Provide regular updates to senior leadership teams across multiple sites and functions

  • Measure and report effectiveness of new programs

  • Collaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones.

  A day in the life

  Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan

  If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

  We are open to hiring candidates to work out of one of the following locations:

  Arlington, VA, USA

  Basic Qualifications

  Bachelor's degree

  5+ years of program or project management experience

  Experience using data and metrics to determine and drive improvements

  Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  Experience working cross functionally with tech and non-tech teams

  Excellent written and oral communication skills

  Strong organizational skills

  Preferred Qualifications

  Experience leading process improvements

  Experience implementing repeatable processes and driving automation or standardization

  Strong data analytical skills and experience developing and using tools to analyze large data sets to drive decisions.

  Understanding of warehouse fulfillment operations and logistics.

  Track record of being detail-oriented, demonstrated ability to self-motivate and follow-through on projects.

  Familiar with developing products through program phase gate processes.

  Experience working with engineering teams to define, scope, and prioritize product requirements to ensure operational success.

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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