Details

　　Open Date 01/09/2024

　　Requisition Number PRN37301B

　　Job Title Coordinator, Administrative Program

　　Working Title Software Licensing Coordinator

　　Job Grade D

　　FLSA Code Administrative

　　Patient Sensitive Job Code? No

　　Standard Hours per Week 40

　　Full Time or Part Time? Full Time

　　Shift Day

　　Work Schedule Summary

　　M-F 8AM-5PM

　　VP Area President

　　Department 01560 - OFFICE OF SOFTWARE LICENSING

　　Location Campus

　　City Salt Lake City, UT

　　Type of Recruitment External Posting

　　Pay Rate Range $45,000/yr - 58,000/yr DOE

　　Close Date

　　Open Until Filled Yes

　　Job Summary

　　The UIT Office of Software Licensing ( OSL ) negotiates, procures, and distributes software licenses to University of Utah students, faculty, and staff.

　　The person in this position will be the initial point of contact for inquiries and service requests about OSL . This position manages OSL website content and the online software store .

　　The coordinator must be able to work independently and with a team and possess strong communication, coordination, and organizational skills. General duties include writing and editing instruction materials, organizing electronic files and directories, information gathering and analysis, and assisting other staff.

　　Responsibilities

　　Duties include:

　　Answering licensing questionsTroubleshooting software license and installation issuesUsing a content management system to maintain and publish content to the OSL websiteManaging products and services in the online software storeCustomer communicationsObtaining software installation files and license keys from vendorsBecome familiar with software licensing terms and conditions.Advise staff, students, and faculty regarding policies.Coordinate technical information with campus help desk staff.Assist with maintaining department documentation.Participate in team decisions for new software offerings.Monitor processes and provide recommendations for improvement.Minimum Qualifications

　　Bachelor’s degree in a related field plus one year directly related experience or equivalency (one year of education can be substituted for two years of related work experience). Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

　　Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

　　Preferences

　　• Customer service experience.

　　• Technical troubleshooting experience.

　　• Experience with Microsoft 365.

　　• Strong organizational skills.

　　• Effective communication skills.

　　• Ability to work independently, setting agendas and goals, and working well in a team environment.

　　• Ability to communicate (both orally, and in writing) effectively and appropriately.

　　• Broad experience with IT service.

　　• Experience with both MacOS and Windows.

　　Type Benefited Staff

　　Special Instructions Summary

　　Additional Information

　　About UIT :University Information Technology ( UIT ) (https://it.utah.edu/) , the central IT service provider for the University of Utah, reports to the U’sChief Information Officer (https://it.utah.edu/cio/) and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

　　About the University of Utah : Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home toarts and museum venues (https://www.utah.edu/arts/) and a member of thePac-12 Conference (https://utahutes.com/) .Skiing and snowboarding opportunities (https://www.utah.com/destinations/ski-resorts/) are a short distance from campus, and opportunities to pursue activities frombiking to hiking to fishing abound (https://www.visitsaltlake.com/things-to-do/outdoor-recreation/) . Salt Lake City is home to theUtah Symphony and Opera (https://usuo.org/) ,Ballet West (https://balletwest.org/) ,professional sports teams (https://www.visitsaltlake.com/things-to-do/sports/professional-sports/) , and a wide range of other cultural and recreational activities.

　　University of Utah Benefits

　　Health, dental, and wellness coverage (https://www.hr.utah.edu/benefits/health\_wellness.php)Automatic and immediately vested14.2% employer contribution (https://www.hr.utah.edu/benefits/retire\_401aPlan.php) to personal retirement account (401a)Freepublic transportation pass (https://commuterservices.utah.edu/uta/) (Utah Transit Authority)Paid leave time (https://www.hr.utah.edu/benefits/paidLeave.php)Reduced tuition benefits for employee and family members More information: https://www.hr.utah.edu/benefits/To inquire about this posting, email: [email protected] (%[email protected]) or call 801-581-2300.

　　The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information.

　　Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

　　This position may require the successful completion of a criminal background check and/or drug screen.

　　The University of Utah values candidates who have experience working in settings with students from all backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

　　Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

　　The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations

　　may be referred to the Title IX Coordinator, to the Department of Education,

　　Office for Civil Rights, or both.

　　To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

　　Online reports may be submitted at [email protected] .

　　For more information: https://www.utah.edu/nondiscrimination/

　　Online reports may be submitted at oeo.utah.edu

　　For more information: https://www.utah.edu/nondiscrimination/

　　https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate

　　crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.