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Shift Supervisor-Shipping
Shift Supervisor-Shipping-March 2024
Hodge
Mar 28, 2026
About Shift Supervisor-Shipping

  Shift Supervisor-Shipping

  100 Mill Street

  Hodge, LA

  Career Opportunity:

  The Shift Supervisor-Shipping has rotating shift leadership responsibility related to team members, safety, environmental, quality, cost, and performance of a shipping department operating crew. This position directs and coordinates efforts and activities on shift to achieve key performance metrics that support overall mill goals to ensure on-time delivery of products to customers. The Shift Supervisor-Shipping reports to the Manager-Logistics.

  WestRock Values:

  • Integrity - We are honest, ethical and do the right thing.

  • Respect - We treat one another with respect and earn the respect of others through our actions.

  • Accountability - We are responsible for our work, to our team and for contributing to the success of our company.

  • Excellence - We strive to perform at the highest levels - for ourselves and for our customers,

  investors and communities.

  Primary Responsibilities:

  • Lead and direct shipping shift operations in a safe and orderly manner to achieve safety, quality, and productivity goals.

  • Coordinate shift activities optimum production and utilization of personnel, machines, and equipment.

  • The ideal candidate will be a team-builder, action-oriented individual, and have the ability to lead and hold people accountable.

  • Serves as coach and counselor for department employees regarding performance.

  • Lead and manage accountability and labor relations with direct and indirect reports through coordination and consultation with both the Human Resources and Shipping Manager.

  • Lead and manage the shift operations of the shipping department including:

  • Follows all safety rules and practices and enforces the same with direct reports.

  • Manage safety and housekeeping efforts for the shipping and warehouse areas. This includes but not limited to incident investigations, reporting, LOTO, audits, and employee engagement.

  • Conduct weekly Production/Safety meetings with departmental personnel

  • Assures final roll labelling, condition, and loading meet all required quality parameters for finished product.

  • Prioritizes and assigns work, and monitors safety, quality and quantity of the work performed.

  • Supervise lift truck Operators in the daily routine of loading trucks and railcars properly, neatly, and damage-free to the customer’s complete satisfaction.

  • Schedules shipments and dock times.

  • Adheres to daily production schedule. Makes recommendations for optimizing the schedule to meet cost, quality, delivery and service goals.

  • Coordinate to schedule runs in the most cost-efficient and time-saving manner possible.

  • Attend daily Scheduling Meeting and assist the Scheduler in meeting our customers’ requirements.

  • Orders materials, parts, and supplies as required.

  • Prepares work orders and coordinates repairs of shipping department equipment on shift.

  • Communicates department and plant goals.

  • Enforce corrective action procedures when applicable and conduct meetings with the violating

  employees and union representatives.

  • Implements continuous improvement projects and cost reduction ideas.

  • Manages trailers and railcars for optimum utilization through use of LoadExpert

  • Ensures employees perform required inspections and tests.

  • Prepares and maintains accurate records. Prepares and submits reports as required by Shipping

  Manager.

  • Keep upper management informed of problems or situations that may affect the performance of

  the department.

  • Communicate and coordinate with necessary supervision to avoid problems between shift

  changes.

  • Establish high morale within department by showing fairness, consistency, an interest in

  employee problems, and the ability to maintain confidentiality.

  • Develop strong rapport with railroad and drop yard crews.

  • Implement, maintain, and support all company policies and procedures, including the union contract, safety program, and good housekeeping.

  • Additional duties may be assigned by management.

  Minimum Qualifications:

  • Ability to read, analyze, and interpret written instructions.

  • Ability to present information and respond to questions from groups of management.

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,

  common fractions, and decimals.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to

  interpret an extensive variety of instructions, both oral and written.

  • Demonstrated communication skills (written/oral).

  • Manages performance and holds others accountable to deliver results.

  • Experience working with hourly represented employees

  • Competent in computer applications, such as Outlook, Excel, PowerPoint, Word and ability to

  learn proprietary software programs, including JDE.

  • Must have working knowledge of production management systems (i.e. Panther; LoadExpert, Pi,

  DMS)

  Education/Training/Experience:

  High School Diploma or GED required.

  Associate degree (AS) or bachelor’s degree (BA/BS) preferred.

  Three (3) or more years related shipping / supervisory experience and/or training in the field; or equivalent combination of education and experience.

  This document outlines the minimum requirements of the positions and is not intended to be all-inclusive of the position duties.

  WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.

  WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

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