Job Title

　　Shaw Contract Account Manager- Cincinnati, OH

　　Position Overview

　　Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwellings; supporting the spaces in which we work, learn, live, play, and heal.

　　Specific responsibilities include daily sales calls on existing customers. Must present products to architects, designers, end users and other users. New end use business development skills are preferred. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening within the Cincinnati, OH market.

　　Responsibilities:

　　Characteristics to include honesty, integrity, hard work, enthusiasm and motivation.

　　Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.

　　Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.

　　Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination( if necessary), and communication of maintenance program.

　　Must be motivated and comfortable working and supporting a closely knit team environment.

　　Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as Salesforce.com

　　Follow up on a variety of leads from sources such as Dodge, CoStar, networking groups

　　Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.

　　Contract Specialist must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form. Contract Specialist must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract Group can benefit them on their projects.

　　Required Competencies:

　　Build Trusting Relationships

　　Influence Others

　　Execute Action Plan

　　Build Customer Satisfaction

　　Initiate Action

　　Adapt and Change

　　Requirements:

　　Bachelor’s degree or High School Diploma/GED and 5 years relevant industry experience required.

　　Preferred:

　　Bachelor's degree.

　　Candidate already living in and familiar with the Cincinnati, OH market.

　　Commercial flooring experience preferred.

　　Work Shift

　　8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

　　Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

　　As we continue to monitor the spread of COVID-19 (coronavirus), we might determine the need to postpone in-person interviews to ensure the health and safety of our associates, candidates, and the community. In this case, we can accommodate with a phone or video interview, and will schedule an in-person interview for a later date. The method by which you interview does not impact your standing as a candidate for this position.

　　Shaw Industries Group, Inc. is more than a flooring company – we are 22,000 people united in our vision of creating a better future for our customers, for our people, for our community and for our company. We provide carpet, resilient, hardwood, tile & stone, laminate, synthetic turf and other specialty items for residential and commercial markets worldwide. We meet diverse customer needs through an expansive portfolio of brands, including: Anderson Tuftex , COREtec , Patcraft , Philadelphia Commercial, Shaw Contract, Shaw Floors, Shaw Hospitality, Shaw Sports Turf, Southwest Greens, USFloors and more.

　　Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway with nearly $6 billion in annual revenue and representation throughout the U.S., as well as in Australia, Belgium, Brazil, Canada, Chile, China, France, Great Britain, India, Mexico, Scotland, Singapore and the United Arab Emirates. For more information about our company brands, operations and community involvement, visit www.shawinc.com .

　　If you need any additional assistance or accommodation or have questions, please contact us at [email protected]