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Session Replay/Journey Analytics SME
Session Replay/Journey Analytics SME-December 2024
Malvern
Dec 15, 2025
ABOUT VANGUARD
Vanguard is changing the way the world invests with its unwavering focus on investors.
10,000+ employees
Consulting, Financial Services
VIEW COMPANY PROFILE >>
About Session Replay/Journey Analytics SME

  In this role, you will:

  Provide expert level system analysis, design, development, and implementation of applications and databases. Integrate third party products. Ensure that expected application performance levels are achieved.

  Ensure the viability of IT deliverables. Recommend development options, including design, build/buy, and vendor purchase. Conduct testing, including functionality, technical limitations, and security.

  Elevate code into the development, test, and production environments on schedule. Provide follow up production support. Submit change control requests and documents.

  Provide subject matter expertise in software development methodology and development architecture standards. Mentor and train staff with less experience. Resolve elevated issues and recommend enterprise-wide improvements.

  Participate in design, code, and test inspections throughout the life cycle to identify issues. Explain technical considerations at related meetings, including those with internal clients. Perform systems analysis activities.

  Thoroughly understand client business functions and technology needs. Has a broad and deep understanding of Vanguard's technologies, tools, and applications, including those that interface with business area and systems. Is well versed on the latest technologies and tools supporting software development in the industry.

  Interface with cross functional team members and communicate systems issues at the appropriate technical level for each audience.

  Thoroughly understand and comply with Information Technology and Information Security policies and procedures and verify that deliverables meet requirements.

  Participate in special projects and perform other duties as assigned.

  What it Takes:

  Minimum of eight years related work experience, with at least two years of development experience.

  Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

  Special Factors

  Sponsorship

  Vanguard is offering visa sponsorship for this position.

  About Vanguard

  We are Vanguard. Together, we’re changing the way the world invests.

  For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

  We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

  Inclusion Statement

  Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

  We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

  When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

  Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

  How We Work

  Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

  Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

  This website uses "cookies" to distinguish you from other users. A cookie is a small file of letters and numbers placed on your computer or device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services. The cookies are stored locally on your computer or mobile device. To accept cookies you can continue browsing as normal. Or you can go to our Privacy Policy (https://www.vanguardjobs.com/site-privacy-policy/) to read more information and learn how to change your preferences.

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