Join the fast-paced world of IT operations as an analyst developing insights into how the entire enterprise uses their products and services! Understand how our clients and business partners are impacted by IT outages and degradations. Learn how IT assets, applications, and their inter-workings fuel the business! Help defend our product owners from risk with technical debt data, controls reporting, and other critical success factors.

　　In this role you will:

　　Prepare both ongoing and ad-hoc reports of high complexity to support business goals and objectives. Acquire and compile structured and unstructured data and verifies its quality, accuracy and reasonableness.

　　Engage with leaders of aligned business areas to understand business strategy, questions, and goals. Leverage deep business acumen of aligned business area to consult and anticipate reporting needs. Is well informed on business decisions in aligned business area and proactively adjusts reporting strategy. Stay abreast of advancements in reporting technology and participates in continued learning of technological advancements and business strategy trends in their aligned business areas. Communicate results of reports to leaders and management.

　　Prepare and deliver visualizations and internal presentations, Train users on reporting tools.

　　Design and writes ad hoc reporting as needed. Validate analytical techniques employed by other specialists. Lead advanced enhancement/automation initiatives. Provide guidance to other specialists on initiatives to implement enhancements or automation.

　　Review queries for performance issues, making changes as needed. Act as team expert for escalated query or report-writing issues. Lead design and development of the system, as well as creation of user documentation.

　　May conduct initial exploratory or descriptive analytics using data generated from queries.

　　Develop, own and manage recurring reporting processes.

　　Participate in special projects and performs other duties as assigned.

　　What it takes:

　　Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

　　Minimum of five years related work experience.

　　Preferred Experience:

　　Expert knowledge of data visualization tools, data storytelling, and business needs to deliver data in a way that enables business users to quickly understand state of the business, form action plans, and ask better questions.

　　Experience developing, owning, and managing suite of business aligned BI products.

　　Demonstrated track record of building strong relationships across technical and non-technical crew

　　Strong organizational and interpersonal skills required.

　　Experience leading a project or program with Sub-Divisional impact

　　Strategic thinking

　　Tool belt: Tableau, ServiceNow, PowerBI

　　Special Factors

　　Sponsorship

　　Vanguard is not offering visa sponsorship for this position.

　　About Vanguard

　　We are Vanguard. Together, we’re changing the way the world invests.

　　For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

　　We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

　　Inclusion Statement

　　Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

　　We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

　　When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

　　Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

　　How We Work

　　Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

　　Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

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