Job description: ServiceNow Senior Software Engineer Duties & Responsibilities:

　　Work with business applications across functional areas

　　Assist in coding, testing, and debugging of ServiceNow software

　　Work in a Product Model that includes end-to-end ownership of the product's design, operation, maintenance, and growth

　　Work on Portal (end-user) and Platform (fulfiller) elements of ServiceNow

　　Designs, plans, and leads implementation of Legal Service Delivery.

　　Provides technical assistance in identifying, evaluating, and developing requirements suited to the business needs.

　　Reviews work-in-progress and suggests corrective action to keep projects on schedule.

　　Ensures that installed systems are working effectively and may provide direction to technicians and analysts who install and maintain systems.

　　May periodically assist in orienting, training, assigning, and checking the work of less experienced team members.

　　Recognizes business needs when prioritizing projects and selecting methods and techniques for solving problems.

　　May manage short term projects to successful completion.

　　Accountabilities:

　　Focuses on service management discipline within the environment to minimize impact to the business.

　　Performs tasks relating to design, configuration, deployment, and tests.

　　Maintains, monitors and trouble-shoots components to provide a secure, highly performing environment. Documents and maintains global/ITIL standards and processes and the development of specifications, records, form layouts, etc.

　　Analyzes and translates business requirements and user needs into engineering, design, and technical specifications.

　　Develops and maintains vendor and internal/external customer relationships.

　　Essential Requirements

　　Hands-on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX, AngularJS, JSON. Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX

　　Experience with ServiceNow platform upgrades, portals, and management of update sets. Specifically Legal Service Delivery

　　Agile methodologies, scrum participation and working in global team environments

　　Positive attitude, Logical thinker with good analytical and problem-solving skills.

　　Excellent written and verbal communication skills possessing the ability to translate complex concepts into simplified explanations