Home
/
Comprehensive
/
ServiceNow Architect- CSDM/Service Mapping/ITOM
ServiceNow Architect- CSDM/Service Mapping/ITOM-November 2024
Dallas
Nov 4, 2025
ABOUT CAPGEMINI
We focus on helping drive value for our customers in three key areas: customer experience, intelligent industry, and enterprise management.
10,000+ employees
Consulting, Information Technology
VIEW COMPANY PROFILE >>
About ServiceNow Architect- CSDM/Service Mapping/ITOM

  Capgemini is seeking a ServiceNow Architect with extensive technical and hands-on experience in CSDM 4.0, Service Mapping and ITOM; that includes a consistent track record of successful deployments for external customers.

  As a Platform Architect , you to design, configure, script, and own the technical solution of the CSDM and ITOM platform in order to ensure a successful deployment for our customers. You will work collaboratively with the Platform Architect to refine ServiceNow platform requirements (Stories), and execute on the development of the agreed upon solution.

  The ideal candidate will demonstrate their extensive scripting capabilities in one or more of the common languages used by ServiceNow, including Java, HTML, Angular, etc..

  Key Qualifications:

  · Minimum of 10 years of ServiceNow development experience, as detailed above

  Design, Implement and Configure ServiceNow Applications such as CSDM and ITOM.

  Must have experience transforming Global Customer model to CSDM 4.0

  Design / Develop ServiceNow Tables, Fields, Forms and Access Controls

  Excellent knowledge with creating Business Rules, ACL’s, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, etc.

  Use JavaScript to develop solutions for requirements that can not be satisfied through configuration

  Troubleshoot and repair common configuration issues

  Create Scoped Applications using Studio

  Automate activities on the ServiceNow platform using Flow Designer and/or Workflow Engine

  Build data sets and transform maps for importing data from other sources into ServiceNow

  · Strong technical knowledge of integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, etc. using JDBC, REST, SOAP, Integration Hub.

  Document all technical work for purposes of knowledge transferAdditional Qualifications:

  · CTA Preferred

  · CIS-SM Certification

  · CIS-Discovery Certification

  · CSA Certification

  · ServiceNow Implementation Specialist certification is a plus

  · External Client consulting experience highly preferred

  · Experience working in an Agile development environment is strongly preferred

  · Experience leading and advising multiple projects simultaneously

  About Capgemini

  Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society for a more inclusive, sustainable future.

  Get The Future You Want | www.capgemini.com

  About Cloud Infrastructure Services (CIS):

  CIS powers enterprises’ business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, managing complexity, and fostering adaptability. Working across sectors in 50 countries, our 30,000 cloud professionals apply our world-class expertise with cloud leaders to offer bespoke, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support.

  Leveraging our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today’s dynamic business environments, driving forward business value so they get the future they want. Our unique approach to infrastructure connects solutions, services, and suppliers to implement integrated solutions across the IT supply chain, public and private clouds, and legacy environments, helping clients optimize their digital transformation journeys.

  Our five key service areas are:

  Cloud Services: Exploiting the cloud at speed and scale

  Employee Experience Services: Making the “future of work” work for our clients

  Cybersecurity Services: Securing Foundations to Create Open Futures

  Enterprise Service Management: Taking charge of complexity to drive business value

  Infrastructure Services: Managing and modernizing IT estates

  Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

  Please be aware that Capgemini may capture your image (video or screenshot) during the interview process. That image may be used for verification, including during the hiring and onboarding.

  Job: Infrastructure

  Organization: CIS US P&C

  Title: ServiceNow Architect- CSDM/Service Mapping/ITOM

  Location: GA-Atlanta

  Requisition ID: 074365

  Other Locations: US-IL-Chicago, US-TX-Dallas

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Research Scientist Intern, Neuroscience / NLP
Summary: Meta was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. With ove
Horticulturist II
Position DescriptionCold Spring Harbor Laboratory is seeking a talented and passionate Horticulturist to join our team. The ideal candidate will have a deep understanding of plant care, landscape des
Pharmacy Technician
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Processing Specialist II - Operator
Deluxe is a trusted, technology-enabled solutions provider for enterprises, small businesses and financial institutions offering a range of solutions to help customers manage and grow their businesse
Business Systems Analyst II or III
Business Systems Analyst II or III 109695 Zurich North America is currently looking for a Business Systems Analyst II or III to join our Data Management team based out of North American Headquarters
HVAC Mobile Engineer (149115)
HVAC Mobile Engineer (149115) Job ID 149115 Posted 03-Jan-2024 Service line GWS Segment Role type Full-time Areas of Interest Building Management, Engineering/Maintenance, Facilities Management, Prop
Sr. Professional, Email Developer
Sr. Professional, Email Developer Date: Feb 1, 2024 Location: Remote, US Company: Under Armour Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and t
Google Cloud Solutions Architect - Director
Specialty/Competency: Platform Engineering & Architecture Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% A career in our Cloud and Network Architecture practi
Sr Client Manager - NetSuite Services – Partner Engagement
Job Description Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives le
Shift Manager
SHIFT MANAGER We’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. You’re in the right place if you’re here
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved