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ServiceNow Integration Architect - HRSD
ServiceNow Integration Architect - HRSD-August 2024
Atlanta
Aug 17, 2025
ABOUT CAPGEMINI
We focus on helping drive value for our customers in three key areas: customer experience, intelligent industry, and enterprise management.
10,000+ employees
Consulting, Information Technology
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About ServiceNow Integration Architect - HRSD

  This client-facing role will suit an expert Service Management System (SMS) professional with a successful recent track record in the integration architecture and delivery of ServiceNow solutions. Candidates will be experienced in leading technical ServiceNow engagements end to end, providing solutions leadership, content and governance to consulting initiatives and projects.

  The Integration Architect will define the integration solution and building blocks, conform to standards and best practices, while being realistic with constraints and alternatives, adhering to goals, budgets, and timelines. They will have substantive ServiceNow knowledge across its suit of Product lines.

  Responsibilities:

  § Development of ServiceNow Integration Architecture for HRSD and/or SecOps solutions

  § Use Integration Hub Enterprise and Spoke

  § Leadership, expertise and delivery for ServiceNow based consulting initiatives and pre-sales engagements

  § Define business problems/opportunities with constraints, goals, budgets and timelines

  § Propose and provide solution options business cases, prototypes and walk-throughs to all required levels of stakeholders

  § Document and gain acceptance / approvals of selected final solutions

  § Execute architectural solutions in capacity as a ServiceNow leader, subject matter expert, compliance monitor, and go-to architectural authority on projects

  § Assessment of current state processes and tools

  § Identification of platform solution options

  § Definition of solution and integration requirements

  § Development of architecture and implementation plans

  § Coach and advise ServiceNow Developers

  Qualifications:

  Skills and Experience Requirements:

  5-7 years of experience with Integration to Corporate Systems

  • Minimum of 5 years of ServiceNow Architecture, design and development experience

  • Experience developing ServiceNow solutions and technical design documents from business requirements

  • At least two full lifecycle ServiceNow implementations in the role of a lead architect

  • Enterprise/large Service Management implementation experience

  • Hands on experience with HRSD and/or SecOps

  • Programming expertise in Java, JavaScript or other functional programming languages

  • Strong understanding of ITIL practices

  Skills and Certifications

  • ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must

  CTA Preferred, Certification in HRSD Preferred

  • ITIL v3 certification

  • Excellent analytical and problem-solving skills

  • Excellent verbal and written communication skills

  • Strong presentation development and Customer Presentation skills

  • Successful collaboration experience & proven leadership abilities

  Life at Capgemini

  Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  Flexible work

  Healthcare including dental, vision, mental health, and well-being programs

  Financial well-being programs such as 401(k) and Employee Share Ownership Plan

  Paid time off and paid holidays

  Paid parental leave

  Family building benefits like adoption assistance, surrogacy, and cryopreservation

  Social well-being benefits like subsidized back-up child/elder care and tutoring

  Mentoring, coaching and learning programs

  Employee Resource Groups

  Disaster Relief

  About Capgemini

  Capgemini is a global leader in partnering with companies to transform and lead their business by harnessing the power of technology. The Group is guided everyday by its purpose of igniting human energy through technology for an inclusive and balanced future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, motivated by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

  Get The Future You Want | www.capgemini.com

  Disclaimer

  Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

  This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever vital to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

  Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.

  Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

  Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

  Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

  Job: Infrastructure

  Organization: CIS US P&C

  Title: ServiceNow Integration Architect - HRSD

  Location: GA-Atlanta

  Requisition ID: 074363

  Other Locations: US-IL-Chicago, US-TX-Dallas

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