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Service Technician - Natchez
Service Technician - Natchez-March 2024
Pearl
Mar 31, 2026
About Service Technician - Natchez

  This position is for a Service Technician with a heavy equipment service company location in Flowood, MS. Will be responsible for the set-up, repair, service, diagnostics, preventive maintenance, and installation of replacement parts on Caterpillar diesel powered heavy equipment. This is an entry level skilled trade position working independently and/or with guidance from service mentors in a service shop setting. The position reports to the Shop Supervisor.

  Duties and Responsibilities include: Disassemble, assemble, and install components and parts, including but not limited to powertrain, hydraulic, electrical AC/DC, and diesel engines in accordance with all prescribed quality and safety standards; Identify the problem and cause of failure through logical troubleshooting steps; Clean, repair, recondition, and maintain equipment and components; Test, measure, and adjust engine and machine systems and components; Research and determine reusability of parts in accordance with published manufacturer guidelines; Coordinate the ordering of replacement parts with supervisor; Prepare and submit detailed, complete and legible service reports of all inspection and repairs performed using prescribed forms and procedures in a timely manner; Keep supervisor regularly apprised of status of assigned repair jobs and assist in addressing customer questions and concerns; Prepare, inspect and test operate machines prior to delivery; Maintain work area, tools, and equipment to promote a clean and safe environment; Maintain a professional and proper personal appearance at all times; Keep up to date with developments in tooling, technologies and systems; Perform related duties as assigned.

  Requirements and Qualifications include: High school diploma or GED equivalent required. Diesel engine, construction equipment and/or truck engine training and certifications through accredited technical schools or relevant military experience preferred; Minimum 3 to 5 years previous hands-on work experience as a diesel technician repairing Caterpillar or competitor heavy equipment or applicable diagnostic and troubleshooting experience as a technician in an automotive or truck engine repair shop; Ability to read and comprehend moderately difficult computer-based schematics, specifications, service and parts literature, technical bulletins, safety manuals, and other related publications; Basic mechanical systems knowledge of diesel engines/engine failures, electrical and hydraulic systems; Proficient in the use of mechanical test equipment; Ability to safely use material handling equipment and tooling and wear company required PPE (protective eyewear, gloves, harnesses, footwear) during a shift assignment that could last between 8 and 10 hours; Good problem solving skills, detail oriented, and ability to work with a high level of accuracy; Good computer skills using related information system applications (ex: SIS, DBS); Ability to perform duties with a sense of urgency, exceeding customer expectations; Ability to work in a dynamic fast paced service environment; Ability to work standard five-day work schedule, including daily overtime, and occasional weekend hours as necessary. Other Job Requirements: Possess a complete set of basic mechanic hand tools including drives, sockets, and wrenches.

  Equal Employment Opportunity  Employer *Benefits:We offer competitive pay, Mon-Fri schedule with occasional after hours/weekend work, scheduled OT, comprehensive benefits, and specialized technical training.*

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