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Service Manager
Service Manager-March 2024
Marshfield
Mar 28, 2026
About Service Manager

  JOB REQUIREMENTS: I-State Truck Center is looking for an experiencedService Manager for our Marshfield Wisconsin location. The ServiceManager is a key member of our management team and fulfills a criticalrole in our operations. This position is responsible for overallaccountability for managing a Service department covering shop andfield, developing our service business, ensuring satisfied customers,and promoting our products and services. Job Duties Take all necessarysteps to assure customer satisfaction Recruit, hire, motivate andmaintain the highest quality staff Take an active role in company salesMonitor Service Department performance with key metrics, includingrevenue, profitability, and efficiency Assure compliance with safetygoals Accurately quote services Manage work order system and serviceinvoicing Communicate policies, procedures, and branch goals toemployees Uphold our promise to our customers of \"Pride in Service\"Desired Skills Excellent interpersonal, leadership, and communicationskills Good understanding of mechanical components and associated repairClear understanding of customer service, sales, and marketing Knowledgeof profit and loss statements and how to use them to manage a businessunit A self-starter who can observe the strengths present in a locationand use those strengths to develop a positive business plan Experiencewith 5S Lean principles Previous experience as a service managerRequirements Excellent communication skills Ability to manage employeesand processes Benefits Salary plus commission Generous benefitsincluding insurance options, vacation, PTO, and holiday pay, 401(k) withemployer match Please note this job description is not designed to coveror contain a comprehensive listing of activities, duties orresponsibilities that are required of the employee for this job. Duties,responsibilities, and activities may change at any time with or withoutnotice. Interstate Companies is an Equal Opportunity Employer, and weencourage all qualified and interested persons to apply for thisposition by submitting a resume for consideration. Equal OpportunityEmployer minorities/females/veterans/individuals withdisabilities/sexual orientation/gender identity. ***** APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/9F9EC53D6CE746A1

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