Kforce has a client in Schertz, TX that is seeking an on-site Service Desk TSA to join their team.Responsibilities:

　　Under the direct supervision of the regional IT Customer Service Desk Manager, you will be responsible for hands-on hardware and software technical support

　　As a Service Desk TSA, you will manage the desktop support environment including minor server/network administration as needed to support business continuity

　　Serve as an escalation point, site lead, and subject matter expert for other junior technicians

　　Bachelor's degree from an accredited college or university, or equivalent experience; A degree in Computer Science, Information Technology, Computer/Data Systems Management, or a related field or discipline is preferred

　　Minimum 5-7 years of combined experience in information security, information technology, and IT Service Management

　　High-level understanding and experience of network troubleshooting, network design topology and terminologies, TCP/IP knowledge, VLANS, and routing

　　Working technical knowledge and experience in information technology, computing systems, network technology, security operations, security technology, and the application of information security concepts

　　Exposure to ITIL foundational structures including Service Transition, Service Operations, and Continual Service Improvements

　　Excellent judgment and technical skills to be able to properly evaluate situations and immediately provide effective solutions to difficult problems

　　Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology are desired

　　The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

　　We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

　　Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

　　This job is not eligible for bonuses, incentives or commissions.

　　Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

　　Compensation Type:HoursMinimum Compensation:25.00Maximum Compensation:35.00