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Service Coordinator
Service Coordinator-March 2024
Milwaukee
Mar 28, 2026
About Service Coordinator

  JOB REQUIREMENTS: Looking to join one of the best mechanical and fireprotection contractors in the United States? Join our team! Ahern has anexciting opportunity for a Service Coordinatorlocated inMilwaukee, WI.In 2022, Ahern was ranked as the #1 specialty contractor in WI, was inthe top 15% of specialty contractors across the US, and won a regionalworkplace excellence award! Building our first-class reputation didn\'thappen by chance. It has developed since our inception in 1880 throughour commitment to top-notch business practices, continuous improvement,and dedication to our number one asset: our employees. You owe it toyourself to find out what Ahern has to offer! How you will contribute:This is a great opportunity to support the Operations Manager,Superintendents, and Field Staff. This role will be involved in avariety of activities supporting the Milwaukee Field Teams & Ahern\'scustomer base. You will be involved with scheduling, dispatchingtechnicians, running weekly and monthly trending reports, forecastinglabor, and maintaining and answering questions regarding MaintenanceContracts. In this role, you will also spend a good portion of your timeproviding exceptional customer service to both internal (Field) &external customers. This will require excellent planning, organizational& communication skills. You will be an integral part of the team indispatching field technicians to service calls throughout the week. Whatyou need to qualify: As a Service Coordinator, you will exhibit strongattention and demonstrate exceptional customer service while takingincoming service calls, responding to customer requests includinginvoicing and billing questions, obtaining customer purchase orders, andscheduling field labor. The ideal candidate must be a self-starter withexcellent decision-making, organizational, critical thinking, andcommunication skills. In addition, the ability to handle multiple tasksand be able to work well independently as well as with the team isrequired. Three to five years of prior experience in a customerservice-related industry is required. An Associate\'s degree in anapplicable program is preferred. Prior experience working with MicrosoftOffice is required. What\'s in it for you? Ahern has a commitment toexcellence that extends beyond our outstanding customer satisfactionratings and numerous safety awards. The Company extends this commitmentby passing a significant amount of profits back to employees throughbonus programs, and generous 401K match. Ahern has a health benefitspackage that ranks in the top 20% of all plans nationally. Ahern alsohas a wellness program that was designed to keep employees and theirfamilies happy and healthy. Significant investment in employee trainingprograms, advancement opportunities, educational... For full infofollow application link. Ahern is an Affirmative Action / EqualOpportunity Employer and encourages veterans, women, minorities, anddisabled to apply. ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/6D9E1205A440473A

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