Senior Technical Business Analyst- Data Products

　　General information

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　　JobID

　　13774

　　Position Level

　　Individual Contributor

　　Team

　　Information Technology

　　Working Time

　　Full-Time

　　Position Type

　　Regular

　　Workplace Type

　　Remote

　　Description & Requirements

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　　At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

　　Our Credit Union Solutions is looking for a talented Technical Business Analyst to work on our Data Analytics and Reporting team. Our customers are currently transforming the way they think about and use data as they pursue initiatives such as digital transformation, predictive/prescriptive analytics and software as a service. We are committed to bringing solutions that will help them solve their current needs as well as lay the groundwork for future capabilities that will enable them to unlock the value in their data, enhance their decision making and improve their operations and customer experiences. If you are excited by the prospect of turning this vision into a reality, let’s get to work building the future.

　　What you'll be responsible for:

　　Interact with customers, subject matter experts and other internal stakeholders to elaborate and refine business and technical feature requirements.

　　Refine features into users stories, functional and non-functional requirements, as well as acceptance criteria.

　　Work with the product owner to maintain, enhance and groom product backlogs (epics, features and user stories)

　　Assist our technical writers with system documentation, as well as contribute to end-user and project management documentation.

　　Assist the development and QA teams in researching topics, gathering/manipulating/preparing data.

　　May write, perform and document application, system and regression test steps and descriptions.

　　Works with our customer facing support teams to help research issues and inquiries from clients.

　　Support the beta testing of new product releases and relevant features

　　Conduct business and technical analysis as necessary.

　　May perform other job duties as assigned.

　　What you'll need to have:

　　A minimum of 5 years with data management, integration and analytic technologies and activities.

　　Excellent verbal communication skills (both speaking and listening) and writing which can allow interaction with both business and technical audiences

　　Demonstrated ability to develop requirements for product/services.

　　Experience in developing (or assisting the development of) acceptance criteria, testing plans/approaches and test cases.

　　Experience with SCRUM or other Agile discipline.

　　Ability to manage multiple projects/priorities while meeting deadlines

　　What would be nice for you to have:

　　Experience developing or deploying/managing commercial software sold to customers outside of your organization.

　　Data driven, experienced gathering data, manipulating and analyzing data, presenting result and making recommendations.

　　Prior experience in business analysis, systems analysis, or technical position.

　　Experience with cloud based architectures, pipelines and repositories.

　　Experienced in CU data management and reporting

　　Prior technical development experience (e.g coding, scripting, testing)

　　General project management skills.

　　If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

　　Why Jack Henry?

　　At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

　　We demonstrate our commitment by offering outstanding benefit programs (https://careers.jackhenry.com/yourexperience#our-benefits-anchor) to ensure the physical, mental & financial well-being of our people is always met.

　　Culture of Commitment

　　Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility (https://discover.jackhenry.com/corporate-sustainability) site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

　　Equal Employment Opportunity

　　At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

　　No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

　　Requests for full corporate job descriptions may be requested through the interview process at any time.

　　#INDTech