Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path,feel welcome to be your whole self and nurture your wellbeing, our companyis theplace for you.
Our core values capture that spirit as we work to improve lives by doingwhat's right for pets, people and our planet.We love all pets like our ownWe're the future of the pet industryWe're here to improve livesWe drive outstanding results togetherWe're welcome as we are
Our company is a category-defining health and wellness company focused onimprovingthe lives of pets, pet parents and partners. We are 29,000 strong,working together across 1,500+ pet care centers, 250+ Vetco Total Carehospitals, hundreds of preventive care clinics, eight distribution centersand two support centers.
What you'll do:- Provide guests with exceptional customer service by being the subject matterexpert on all products, nutrition, services, in-store promotions,local community events and other areas of animal care and wellness.- The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) ona limited basis as needed.
Essential Job Functions:The incumbent must be able to perform all of the following duties andresponsibilities with or without a reasonable accommodation.
Act as a personal shopper/information center for customers as they enterthe store and be 100% focused on customer service.Provide quick and courteous service to all store customers and their pets bydetermining their needs and sharing product knowledge to suggest theappropriate merchandise and services to satisfy them.Performs all aspects of point-of-sale service, e.g. cash sales, creditand check sales, returns and exchanges. Performs the daily balance of cashdrawer as necessary.Completes cash register transactions as well as guest carry-out serviceconsisting of merchandise weighing up to but not exceeding 50 pounds per trip.Be knowledgeable about pet-related events/resources and related costswithin the community including dog parks, dog or cat shows, pet-friendlyhotels, etc.Express passion about animal welfare and maintain integrity in the workarea.Be familiar with all new products and services in order to be able to engagewith customers regarding new product and services features and benefits.Politely and professionally respond to inquiries regarding products,services and pricing via the telephone.Bend, kneel, lift (up to 50 pounds, as necessary) and stand forlong periods of time.Supervisory Responsibility:None.
Work Environment:The majority of job duties are conducted indoors, although merchandisestocking and customer carry-outs will require that an associate leave thestore briefly. Because this position requires bending, kneeling, lifting(up to 50 pounds, as necessary) and standing for long periods of time.The large majority of this associate's time will be spent in direct contactwith our customers.
The pay range(s) below are provided in compliance with state specificlaws. Pay ranges may be different in other locations.$17.00 - $25.00
Hourly or Salary Range will be reflected above. Exact rate of pay will bebased on position, location, and experience level. For a more detailedoverview of our Total Rewards, including health and financial benefits,401K, incentives, and PTO, see our website.
To translate this webpage to Spanish or other languages on your internetbrowser click the translate button to the right of your browser address bar.Additional instruction can be found here:
Para traducir esta pagina web al espanol u otros idiomas en su navegador deInternet, haga clic en el boton de traduccion a la derecha de la barra dedirecciones de su navegador. Puede encontrar instrucciones adicionales aqui:
Our company is an Equal Opportunity Employer. All qualifiedapplicants will receive cons deration for employment without regardto race, color, religion, sex, sexual orientation, genderidentity, national origin, disability, age, protected veteranstatus, or any other protected classification.