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Senior Risk Manager, Credit Strategy, JP Business Payments
Senior Risk Manager, Credit Strategy, JP Business Payments-August 2024
Tokyo
Aug 13, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Senior Risk Manager, Credit Strategy, JP Business Payments

  Description

  Amazon launched Amazon Business in JP in 2017. It is a relatively new marketplace on Amazon that combines the selection, convenience and value customers have come to know and love from Amazon, with new features and unique benefits tailored to business buyers. Amazon Business provides easy access to hundreds of millions of products – everything from IT and lab equipment to education and food service supplies – as well as business-only selection and pricing. Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable business customers find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions.

  A critical component on Amazon Business is Pay by Invoice which allows buyers to buy products on credit terms. We expect many thousands of buyers to use this feature and Amazon will need to credit assess these buyers and manage a growing portfolio of receivables. We aim to do this in a highly automated and scalable fashion while providing a great customer experience.

  We are looking for a well-rounded business manager with strong industry experience to manage the credit performance of Japan credit portfolio and lead Japan credit strategy by co-working with Credit Analyst. The Sr. Risk Manager will be responsible for managing the performance of this credit portfolio by leading strategic initiatives. This role will contribute to building out the platform by providing thought leadership on new data sources to use, risk indicators to consider, and effective mitigating responses. This role is to report to Sr. Portfolio Manager of JP Credit Management.

  The successful candidate will be a thought leader who can help build and scale a best-in-class credit management program. The ideal candidate should possess strong credit management skills, directly support continuous improvement initiatives, be highly analytical, resourceful, Customer-focused and team oriented, with outstanding communication skills and the ability to build strong relationships with key stakeholders. The role is based in the Amazon Japan’s corporate office in Tokyo.

  Key job responsibilities

  The primary responsibilities of this role include, but are not limited to:

  Managing end-to-end credit strategy across customer lifecycle and through economic cycle (recessions) and other shocks

  Assist in defining policies and product features to support credit decisioning and monitoring

  Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform

  Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way

  Partner with underwriting operations on complex credit decisions that require manual reviews or exceptions

  Identify innovations and drive experiments that provide customers with a great payment experience

  Identify, monitor and communicate the right metrics to measure decision quality and portfolio health

  Partner with teams within B2B Payments including Marketing, Business Development, Business Operation, Program Management and contribute to B2B Payment-wide improvement goals

  Own relationships with Sales team in Amazon Business to support procurement of large customers

  Own relationships with Account Receivables team and Financial Operation team to establish and manage loss mitigation and recovery processes

  We are open to hiring candidates to work out of one of the following locations:

  Tokyo, 13, JPN

  Basic Qualifications

  Bachelor’s degree or equivalent is required

  Clear examples of demonstrated judgment and strategic insight

  Experience managing complex projects with multiple stakeholders

  Analytical and problem solving skills, including the ability to recognize non-obvious patterns; comfort with Excel, working knowledge of SQL is a plus

  High attention to detail and desire to roll up sleeves and solve problems at root cause

  Effective time management, prioritization, and organizational skills

  Growth potential to develop as a senior executive

  Fluency in Japanese(JLPT1)

  Fluency in English(verbal and written)

  Preferred Qualifications

  MBA from top tier institute

  Experience managing external stakeholders

  Experience managing complex operational processes

  Experience in finance or banking

  Experience with SQL

  262051fnc

  262051sql

  Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

  https://www.amazon.jobs/en/landing_pages/passivesmoking

  就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

  https://www.amazon.jobs/jp/landing_pages/passivesmoking

  The salary information can be provided individually prior to the 1st interview

  賃金に関する条件は、1次面接の前に個別にご案内することができます

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