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Senior Program Manager, Central Operations
Senior Program Manager, Central Operations-August 2024
Tokyo
Aug 25, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Senior Program Manager, Central Operations

  Description

  Central Operations refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run the increasingly complex and growing last mile delivery network. Central Operations is a key strategic initiative with a vision to transform the way AMZL executes route planning, scheduling, on-road management and last mile delivery.

  We are looking for a Senior Program Manager to join the team and drive improvement in processes and technology used within the operational team. This person will have a strong ability to excel and develop in new teams with a high degree of ambiguity.

  【More Information】

  More Information (Japanese Only)

  ・Department: Last Mile(AMZL) (https://www.amazon.co.jp/b?node=5637343051)

  ・Job:Project Management (https://www.amazon.co.jp/b?node=5609904051)

  ・Location:Tokyo Office (https://www.amazon.co.jp/b?node=5589794051)

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request for support, please visit https://www.amazon.jobs/en/disability/jp.

  Key job responsibilities

  Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

  Manage multiple projects and tasks simultaneously and influence, negotiate, and communicate with internal business partners

  Oversee gaps between teams, processes and systems

  Identify and mitigate risks (before they become roadblocks)

  Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership

  Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems

  Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals

  We are open to hiring candidates to work out of one of the following locations:

  Tokyo, JPN

  Basic Qualifications

  Bachelor's degree

  5+ years of program or project management experience

  Experience using data and metrics to determine and drive improvements

  Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  Business level of English

  Preferred Qualifications

  2+ years of driving process improvements experience

  Business level of Japanese

  Excited about working in a diverse group and contributing to an inclusive culture

  Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

  https://www.amazon.jobs/en/landing_pages/passivesmoking

  就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

  https://www.amazon.jobs/jp/landing_pages/passivesmoking

  The salary information can be provided individually prior to the 1st interview

  賃金に関する条件は、1次面接の前に個別にご案内することができます

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