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Senior Principal Operational Risk & Internal Controls - Issue Management
Senior Principal Operational Risk & Internal Controls - Issue Management-January 2024
Riverwoods
Jan 20, 2026
ABOUT DISCOVER
Make a difference working in a culture that thrives on customer-focused innovation.
10,000+ employees
Financial Services
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About Senior Principal Operational Risk & Internal Controls - Issue Management

  Discover. A brighter future.

  With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

  Come build your future, while being the reason millions of people find a brighter financial future with Discover.

  Job Description:

  Responsible for supporting the Issue Management function for the Consumer Banking Business Risk (BRIC) team. Monitors progress of issues and escalates blockers. Responsible for planning, directing, executing, and coordinating activities to ensure compliance with business risk and internal control requirements. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

  Responsibilities

  Supports effective challenge and escalation in the issue management process including: Issue Entry, Root Cause Analysis, Action Planning, Validation and Closure.Provides reporting of issue management to CB business executive team and leadership to track and manage progress and drive maturation of issue management process.Maintains tracking of remediation efforts related to review findings.Partners with first and second lines of defense to ensure all standards and policies created are well executed by the business.Identifies and drives improvement efforts to increase control effectiveness.Engages with the business on risk and control initiatives. Educates the business on proactively managing risk and controls.Reviews operational practices, policies, and procedures to ensure adequacy of controls and compliance with laws and regulations.Conducts business risk and control assessments to ensure compliance with regulations.Ensures emerging requirements and risks are addressed.

  Minimum Qualifications

  At a minimum, here's what we need from you:

  Bachelor's Degree in Business, Accounting, Finance, Computer Science, Liberal Arts, or related field8+ years of experience in Compliance, Operations Management, Audit, Risk Management, or related fieldIn lieu of a degree, 10+ years of experience in Compliance, Operations Management, Audit, Risk Management, or related field

  Application Deadline:

  The application window for this position is anticipated to close on Dec-09-2023. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

  Compensation:

  The base pay for this position generally ranges between $103,000.00 to $174,200.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

  Benefits:

  We also offer a range of benefits and programs based on eligibility. These benefits include:

  Paid Parental LeavePaid Time Off401(k) PlanMedical, Dental, Vision, & Health Savings AccountSTD, Life, LTD and AD&DRecognition ProgramEducation AssistanceCommuter BenefitsFamily Support ProgramsEmployee Stock Purchase Plan

  Learn more at MyDiscoverBenefits.com.

  What are you waiting for? Apply today!

  All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

  Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

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