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Senior Mortgage Administrator
Senior Mortgage Administrator-March 2024
Toronto
Mar 30, 2026
About Senior Mortgage Administrator

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  Hybrid

  Job Description

  The opportunity

  Manulife's commercial mortgage portfolio is comprised of assets domiciled in both the US and Canada and have both internal and external investors. Mortgage Operations is responsible for management of these assets for the duration of the life cycle. We have direct interactions with the borrowers, solicitors and title companies, as well as both internal and external stakeholders. Within Mortgage Operations we have a Legal Services Team which primarily is responsible for preparing all documentation for the registration of mortgage discharges after Canadian and US loans have been paid in full while ensuring we maintain accurate security on the current portfolio.

  Responsibilities

  Review of Commercial mortgage files (all legal documentation)

  Review and knowledge of recorded documentation (title search)

  Prepare all discharge documentation for Canada and US; which includes ensuring the correct parties are executing the document and ensuring proper notarization rules are followed.

  Maintain and renew existing PPSA and UCC filings

  Assist in researching previously paid out mortgages throughout Canada and the U.S. and prepare discharges when required for outside Lawyers or previous Mortgage customers.

  Mortgage file management, completing checklists, updating mortgage systems, scanning documentation

  How will you create impact?

  This position functions within a mortgage servicing area working closely with other teams for our US and Canadian clients on a wide variety of transactions and initiatives. Our ideal candidate is organized, professional, responsible and committed to helping us serve our internal and external clients. Create, review and revise documents required to complete legal filings in accordance with federal and state regulations.

  What motivates you?

  You obsess about customers, listen, engage and act for their benefit.

  You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

  You thrive in teams and enjoy getting things done together.

  You take ownership and build solutions, focusing on what matters.

  You do what is right, work with integrity and speak up.

  You share your humanity, helping us build a diverse and inclusive work environment for everyone

  What we are looking for

  Law Clerk program / Legal Administration diploma

  3 – 5 years in similar role specializing in Commercial Real Estate / Mortgage or Residential Real Estate is desirable

  Good knowledge of business/mortgage/real estate legal terminology

  Knowledge of MS Office; Outlook and other business and legal research tools

  Proven proficiency in e- registry systems (Teranet)

  Comfortable to work in a team environment, with ability to work independently;

  Ability to identify risks; and ability to handle sensitive matters with professionalism

  Ability to coordinate with several stakeholders both internal and external (borrowers, solicitors, title companies)

  Contribute to continuous improvements of processes within team

  What can we offer you?

  A competitive salary and benefits packages.

  A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  A focus on growing your career path with us.

  Flexible work policies and strong work-life balance.

  Professional development and leadership opportunities.

  Our commitment to you

  Values-first cultureWe lead with our Values every day and bring them to life together.

  Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

  Continuous innovationWe invite you to help redefine the future of financial services.

  Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

  Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

  Salary & Benefits

  The annual base salary for this role is listed below.

  Primary Location

  Toronto, Ontario

  Salary range is expected to be between

  $60,000.00 CAD - $100,000.00 CAD

  If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

  Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

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