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Senior Merchant Advisory Manager (1-year contract)
Senior Merchant Advisory Manager (1-year contract)-October 2024
Sofia
Oct 29, 2025
ABOUT PAYSAFE
Paysafe is a leading global provider of end-to-end payment solutions that connect businesses and consumers around the world.
1,001 - 5,000 employees
Technology
VIEW COMPANY PROFILE >>
About Senior Merchant Advisory Manager (1-year contract)

  Paysafe ("Paysafe") (NYSE: PSFE) (PSFE.WS) is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of over $130 billion in 2022, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 100 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

  Further information is available at www.paysafe.com.

  What to expect:

  Steer the risk appetite with regards to the company's Acceptable Use Policy (AUP), in alignment with the Merchant Risk teams and the relevant senior management of the company. Make sure business line specifics within the merchant portfolio of the company are considered in any AUP updatesPerform oversight of the merchant onboarding and review activities across businesses, raise identified gaps and monitor their mitigation from the responsible teamsAct as a central point of the combined Merchant Risk/Compliance teams for any merchant escalations, including exceptions to policy for merchant onboarding and reviews. Escalation point for complex business cases that require assessment and resolutionEnsure merchants with significant Adverse Media, AML, TF or other Compliance related concerns are timely escalated to the MLROs and/or SVP Compliance for review and decisionReview and propose updates to merchant related policies, in alignment with Merchat Risk teams, to ensure evolving industry and regulatory requirements are metRepresent Compliance in critical business and other projects related to merchants and corporate partners Contact point for all teams on a group level for merchant compliance topics. Escalation point for the most complex compliance business cases that require assessment and resolutionEscalate to senior management when necessary and propose solutions from Compliance standpointClosely collaborate with the other Compliance functions to ensure consistency in the approachReview and approve training materials related to Merchant Compliance Identify areas for process improvement and drive initiatives to improve processes or implement system solutions

  To be successful you need to have:

  Bachelor's or Master's degree in Law/Business Administration or equivalentExperience in onboarding entities from high-risk industries and assessing various business modelsExcellent skills in written reporting and data analysisStrong English skills, both written and oral is essentialComputer literacy and strong Internet knowledge (Internet, e-mail, MS OFFICE, OS Windows)A high level of commitment and motivation, with team-work efficiency

  We offer in return:

  The opportunity to write the history of a leading and growing multinational companyTailor-made training and ongoing development to help you enhance your skills in the field of online paymentsMultiple career progression opportunities in a dynamic in-house businessEnvironment where product expertise, professional and personal commitment are rewardedCompetitive remuneration and social benefits package (25 days annual paid leave, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)Fun and collaborative working atmosphereFlexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

  Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

  Send your CV in English.

  Only shortlisted candidates will be contacted for an interview.

  Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafe_interviews

  Equal Employment Opportunity

  Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.

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