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Senior Manager Quality
Senior Manager Quality-March 2024
Decatur
Mar 28, 2026
About Senior Manager Quality

  Career Area:

  Manufacturing

  Job Description:

  Your Work Shapes the World at Caterpillar Inc.

  When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

  It’s More Than a Job, it’s a Career - YouTube (https://www.youtube.com/watch?v=Wf0PVJdUOWo)

  Job Summary:

  At Caterpillar’s Decatur, IL facility, we manufacture and assemble Large Mining and Construction equipment. In this role as a Senior Manager Quality, you will report to the Facility Manager and will be primarily responsible for analyzing customer requirements, defines specifications for products and services, and develops quality control processes to review and ensure compliance with quality standards. As a member of the Quality team, you will need to have a growth mindset, promote continuous improvement, and help build a defect-free culture. We have a fabulous team that does some of the most exciting work at Caterpillar, and we can’t wait for you to join the team!

  What you will do:

  Developing, implementing, monitoring, and optimizing quality assurance processes to ensure final products and services are compliant with quality standards and regulatory requirements.

  Gathering and understanding client requirements, defining product or service specifications, and ensuring that their expectations are met to ensure high customer satisfaction rates.

  Recruiting, developing, and leading staff to accomplish personal and organizational goals, adhere to policies/procedures and promote a culture of continuous improvement.

  Manage process to achieve compliance for internal quality audits and coordinate external on-site audits; analyzing all product development and manufacturing procedures to identify deviations from quality standards and recommend and implement corrective actions.

  What skills you will have:

  Planning : Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

  Level Expert:

  • Reviews and consults on the final strategic plan in collaboration with the business units.

  • Monitors industry for innovations in planning processes.

  • Directs the development, maintenance, and communication of own function's strategic plan.

  • Contributes to the overall strategic business goals and plans of the organization.

  • Creates and implements a strategy for supporting current and future business needs.

  • Develops long-term strategies to deliver services that keep pace with technology trends.

  Quality Management : Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

  Level Expert:

  • Raises awareness of the impact of quality management on the bottom line.

  • Works with organization's executives to establish appropriate approach to quality management.

  • Directs development of quality guidelines, policies, and procedures.

  • Assesses industry and marketplace for quality management best practices and tools.

  • Consults on quality metrics, practices, guidelines, policies, and procedures.

  • Monitors organization and industry experience, and identifies improvement opportunities.

  Problem Solving : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

  Level Expert:

  • Gains agreement on the problem-solving process, risk assessment, decision points, and criteria.

  • Trains others in the process of eliciting alternatives and assessing their impact.

  • Orchestrates the resolution of high-impact and cross-functional problems.

  • Successfully organizes problem solvers and stakeholders for high-impact problems.

  • Predicts and explains long-term trends and implications for alternatives.

  • Monitors industry for best practices and new techniques in problem-solving.

  Manufacturing Standards, Procedures and Policies : Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.

  Level Extensive Experience:

  • Consults on development and implementation of cross-functional standards.

  • Participates in the development of organizational policies and practices.

  • Develops and uses control and monitoring mechanisms for adherence.

  • Collaborates with other functions on establishing and documenting joint standards.

  • Participates in defining architectural principles and standards for organization.

  • Ensures communication vehicles are effectively informing affected areas and employees.

  Education and Experience requirement:

  Bachelor’s degree

  15+ years of Manufacturing, Quality experience

  Additional Information:

  The primary location for this position is Decatur, IL

  Domestic relocation assistance is available

  This position may require 10% travel

  Sponsorship is not available

  This posting will close at midnight on February 4, 2024

  What you will get:

  Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

  Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

  Competitive Base Salary

  Annual incentive bonus plan*

  Medical, dental, and vision coverage

  Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

  401k savings plan

  Health savings account (HSA)

  Flexible spending accounts (FSAs)

  Short and long-term disability coverage

  Life Insurance

  Paid parental leave

  Healthy Lifestyle Programs

  Employee Assistance Programs

  Voluntary Benefits (Ex. Accident, Identity Theft Protection)

  *Subject to annual eligibility and incentive plan guidelines.

  Final details:

  Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

  For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

  #LI

  Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

  Any offer of employment is conditioned upon the successful completion of a drug screen.

  EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

  Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

  There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

  Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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