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Senior Manager/ Associate Director, Agency Training and Development
Senior Manager/ Associate Director, Agency Training and Development-March 2024
Hong Kong
Mar 29, 2026
About Senior Manager/ Associate Director, Agency Training and Development

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Manager/ Associate Director, Agency Training Development with the resources to solve critical problems for the future of our business, which is why we need you.

Position Responsibilities:

Closely partnership with senior agency managers on 1) agency manager training and 2) district development programs in order to drive company initiatives and results

Proactively develop communications with stakeholders to translate learning needs into objectives, contents, learning activities and designs of training programs

Monitor, implement and maintain high training effectiveness to meet with stakeholders’ expectations

Initiate training plans and follow through the execution based on business needs

Ensure learning sustainability, help teams and individuals apply learning after training is delivered

Constantly and proactively participate in and contribute to management issues including training strategy, people development and resources planning that meet our priorities

Formulate and lead agency district development programs with the objectives to drive sales and grow the agency force

Work closely to the team head to manage the team operation including but not limited to budgeting planning, training plans, manpower allocation, reporting and administration

Assist team head to plan, organize direct resources to implement formulate training strategies to address company’s and agencies’ short-term to long-term business goals

Develop digital tools and solutions to leverage training effectiveness in agency manager training programs, district development projects and other ad hoc tasks

Required Qualifications:

University graduate with training and insurance professional qualifications

Minimum 10 years of relevant experience

Insurance sales experience preferable

Solid experience in Agency Training and development

Good training sense and techniques in terms of course development, design and evaluation

Good presentation, facilitation and interpersonal skills

Effective time management, negotiation and influencing skills

Good analytical skills, strategic mindset, attentive to details, problem solving, as well as communication skills

Mature, self-driven with strong sense of responsibility and positive working attitude

Proficient in written and spoken English and Chinese

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de John Hancock y Manulife

Manulife Financial Corporation es un importante grupo internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Nuestra sede mundial se encuentra en Toronto, Canadá, y operamos como Manulife mediante nuestras oficinas de Canadá, Asia y Europa, y principalmente como John Hancock en Estados Unidos. Brindamos servicios de asesoría financiera, seguros y soluciones de gestión patrimonial y de activos para personas, grupos e instituciones. Para finales de 2022, ya contábamos con más de 40,000 empleados, más de 116,000 representantes y miles de socios de distribución que brindaban nuestros servicios a más de 34 millones de clientes. Para finales de 2022, los activos que gestionamos y administramos fueron de CAD 1.3 billones (USD 1.0 billones), incluidos los activos invertidos totales de CAD 0.4 billones (USD 0.3 billones) y los activos netos de fondos segregados de CAD 0.3 billones (USD 0.3 billones). Cotizamos en las bolsas de valores de Toronto, Nueva York y Filipinas como “MFC” y en la de Hong Kong como “945”.

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, desarrollar y retener una fuerza laboral tan diversa como los clientes a los que servimos, y para fomentar un entorno de trabajo inclusivo que abarque la fuerza de las culturas y las personas. Estamos comprometidos con el reclutamiento justo, la retención, el ascenso y la compensación, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y la lactancia), orientación sexual, características genéticas, estatus de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley aplicable.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información compartida durante el proceso de solicitud de adaptación será almacenada y utilizada de manera congruente con las leyes aplicables y las políticas de Manulife/John Hancock. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [email protected] .

Semana de Trabajo Comprimida

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