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General Manager - Hampton Inn & Suites Charleston/West Ashley
General Manager - Hampton Inn & Suites Charleston/West Ashley-March 2024
Charleston
Mar 12, 2026
About General Manager - Hampton Inn & Suites Charleston/West Ashley

  Property Details:

  Are you ready to play a pivotal role in inspiring and building a strong team at the Hampton Inn Charleston West Ashley? As General Manager, you will be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. With a beautiful, full renovation happening at this property, the new General Manager will be able to take this brand to new heights while creating an enjoyable guest experience. For more details about this property, click HERE (https://www.hilton.com/en/hotels/chswahx-hampton-suites-charleston-west-ashley/) .

  What will I be doing?

  As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitationEnsure guest and team member satisfactionMonitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and rewardRecruit, interview and train team membersOversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurementsIdentify operational performance, productivity and efficiency gaps and implement measures to correct those deficienciesServe as primary liaison with hotel owners and corporate entitiesWhat are we looking for?

  Basic Qualifications:

  Minimum of2 years of hotelGeneral Managerorequivalent experienceExperience managing a property with revenue of $2M or greaterPreferred Qualifications:

  Renovation experienceLocal market expertiseHilton brand experienceSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:

  QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?

  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

  #LI-SC1

  Job: General Manager/Hotel Manager

  Title: General Manager - Hampton Inn & Suites Charleston/West Ashley

  Location: null

  Requisition ID: HOT0A8M4

  EOE/AA/Disabled/Veterans

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