Company Description

　　At ServiceNow Cloud Observability (formerly Lightstep), we're on a mission to simplify the complex world of software architecture. Our tool is designed to be an engineer's best friend, seamlessly integrating into daily workflows for performance optimization and troubleshooting. Trusted by industry leaders like Lyft and Twilio, we're the go-to solution for cloud observability.

　　ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Job Description

　　As a Senior Software Engineer, you'll be more than just a coder. You'll be a key player in shaping new products and features that transform system data into actionable insights. You'll work hand-in-hand with product managers, designers, and engineers to create a product that stands out in the market.

　　ResponsibilitiesDevelop and deploy new features that enhance user experience and provide real value.Collaborate closely with cross-functional teams to align product development with customer needs.Actively participate in code reviews, contributing to maintaining a high-quality codebase.Qualifications

　　To be successful in this role you have:Experience: 4+ years in full-stack development (it's okay if you lean more heavily in one part of the stack)Team Dynamics: You value EQ as much as, if not more than, IQ in your teammates.Technical Skills: Comfortable with data-intensive applications and distributed systems.Decision-Making: You're decisive and pragmatic, able to make choices that benefit the team and the product.User-Centric: You have a strong sense of empathy for the end-user and are driven to improve their experience.Growth Mindset: Open to receiving and giving feedback, with an eye on personal growthTech StackFrontend: React, Typescript, Material UI, D3, CypressBackend: Go, My SQL, GCP, GRPC, Kubernetes, HelmNice to haves:Observability experience or willingness to learn.Experience working in a Cloud environment.Experience with OpenTelemetry (OTel).FD21

　　For positions in the Bay Area, we offer a base pay of $133,300 - $226,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

　　Additional Information

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

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