Responsible for the overall effective management of delinquency levels of an assigned Portfolio of accounts within the 5-91 day aging categories
This involves making of outbound calls and sending letters to delinquent customers as necessary to collect past due amounts
Reconciliation of payment and billing histories and negotiation of payment arrangements daily
Periodically pulls and analyzes credit information from various sources in order to recommend appropriate actions on problem accounts
Handling about 200-250 contracts per day (1 customer could be 25 contracts)
Have the ability to deal with small and large accounts; be able to distinguish the difference
Maintain the relationships of their customers while being stern, yet empathetic
Skills & Qualifications:
HS diploma
1+ years of prior consumer or commercial collections experience
Experience managing delinquency levels within an assigned portfolio using outbound calls, letters and use of third-party providers.
Ability to think through complex collections issues.
Experience working a high volume of accounts throughout the month (250 accounts or more).
Proficient with Microsoft Excel
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.