Home
/
Comprehensive
/
Senior Director, Client Management- Healthcare
Senior Director, Client Management- Healthcare-November 2024
Wakefield
Nov 27, 2025
About Senior Director, Client Management- Healthcare

  Company Description

  Job Description

  The Sr. Director, Client Lead plays a pivotal role in driving sales and revenue growth within an assigned set of existing accounts. The key responsibility is to work directly with the Epsilon Client Leader and client stakeholders to expand the utilization of Epsilon solutions and drive client business outcomes. This role will collaborate with various teams, including solution consultants, customer success, pricing, product, client engagement, and solution delivery.

  DUTIES & RESPONSIBILITIES

  Drive profitable assigned account revenue growth: Educate key stakeholders on Epsilon capabilities; identify / develop / shape / close opportunities to grow Epsilon’s footprint and generate revenue growth.

  Build customer relationships: Establish and maintain strong relationships with key stakeholders, decision-makers, and influencers within assigned accounts. Understand their unique challenges, requirements, budgets, and tailor sales approaches to meet their specific needs. Be a trusted partner to key stakeholders, bring expertise and thought leadership to solve their critical business issues. Influence the strategies of assigned accounts to drive positive business outcomes and grow Epsilon’s footprint. Lead quarterly client business reviews.

  Mentor and develop direct reports and hold associates/managers accountable for their teams work by setting expectations, achieving commitments, providing feedback, and evaluating effectiveness.

  Develop and support strategic account plan and sales strategies alongside the SVP/VP Epsilon Client Leaders: Develop strategic account development strategies, formulate strategic sales plans to drive revenue growth within assigned accounts, develop sales tactics and action plans aligned with the overall business objectives; communicate the account vision to internal teams.

  Work collaboratively: Work closely with sales, marketing, product, finance, and delivery teams to align strategies and coordinate efforts effectively.

  Interact with Publicis Groupe teams: Work with client counterparts for other Publicis agencies to collectively support Groupe level new business pitches, joint client reviews.

  Negotiate contracts: Work with legal, pricing, delivery, and product to create and negotiate all contracts for assigned accounts.

  Forecast pipeline and revenue: Utilize opportunity management solution to provide up-to-date information about opportunities for assigned accounts, participate in pipeline reviews; utilize revenue forecasting solution to provide revenue forecasts for assigned accounts, participate in revenue forecast reviews.

  Stay Abreast of Industry Trends: Understand the industry for assigned accounts, stay up to date on industry developments, changes in regulations, and new emerging opportunities. Understand how Epsilon solutions support the industry.

  KNOWLEDGE, SKILLS, ABILITIES

  In-depth knowledge of the target industry's dynamics, trends, and customer needs

  Excellent analytical and problem-solving skills to identify opportunities and drive effective strategies.

  Strong communication and presentation abilities to articulate complex concepts and ideas clearly.

  Collaborative and team-oriented mindset to work effectively with cross-functional teams.

  Results-oriented with a track record of achieving sales targets and business objectives.

  Adaptability and ability to thrive in a fast-paced and dynamic environment.

  Proficiency in using CRM tools and sales analytics software.

  EDUCATION & EXPERIENCE

  Bachelor's degree in Business, Marketing, or a related field (advanced degree preferred).

  12+ years of proven experience in leading teams & supporting client relationships to drive growth, preferably within a specific industry or market segment.

  Qualifications

  Additional Information

  About Epsilon

  Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company’s industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon’s people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.

  When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

  Our Culture : https://www.epsilon.com/us/about-us/our-culture-epsilon

  Life at Epsilon : https://www.epsilon.com/us/about-us/epic-blog

  DE&I : https://www.epsilon.com/us/about-us/diversity-equity-inclusion

  CSR : https://www.epsilon.com/us/about-us/corporate-social-responsibility

  Great People Deserve Great Benefits

  We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

  Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

  For San Francisco Bay and Los Angeles Areas : Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

  REF221146B

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Transportation EIT/Coordinator
Description About Us At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through h
Industrial Maintenance Mechanic
About Evoqua Water Technologies We are excited to announce that Evoqua has now joined Xylem. By uniting our complementary approaches, products, and expertise, we enable our customers to dramatically
Shift Lead
Job Description: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for t
Cyber Security Watch Officer
Description: About the Mission: This position will support GSM-O, which provides support to Joint Force Headquarters-DoD Information Network (JFHQ-DODIN). JFHQ-DODIN provides network operations and d
Crew Supervisor - Telecom Construction
Overview and Essential Functions Looking for an opportunity to make a difference? Then you may have found your next career move. We’re looking for a Crew Supervisor to join our team and help connect
National Security Strategic Sourcer
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared pur
Licensed Vocational Nurse LVN/LPN Healthcare Coordinator Schertz Texas
Opportunities at WellMed , part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for he
Farmworker/ Trabajador de Campo
5 Farmworkers needed to plant, cultivate and harvest Apples, Peaches, Asparagus, and Cherry crops. Workers will also complete tasks associated with general farm work, including but not limited to tra
Dishwasher
Overview Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we hav
PT Customer Service Leader
Address: USA-ME-Brunswick-8 Gurnet Road Suite 1 Store Code: Store 08446 Customer Service (7250465) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, an
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved