Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

　　Digital Sales Enterprise, part of Microsoft's Small, Medium & Corporate (SMC) and Digital Sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally-led, digital-first scale organization aligned with partners. You will have an opportunity to work collaboratively across teams while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital-first solutions and delivering customer satisfaction, we invite you to learn more about Digital Sales Enterprise and the value we bring to our customers, partners, and one another, every day.

　　If you have a passion for creating clarity, generating energy, and delivering success, and are looking for a role that provides an opportunity to influence across the company, enjoy working in a fast-paced environment, and are ready to identify opportunities for growth and drive scale, we’d love to hear from you.

　　Responsibilities

　　As a Senior Business Program Manager - Digital Sales Enterprise, you will be responsible for driving change management and building out core processes as the Digital Sales Enterprise (DSE) organization continues to grow and evolve. This role will be accountable for operationalizing sales strategy, driving growth, and accelerating transformation through strategic thinking, operational rigor, change management excellence, and sales enablement leadership.

　　Be the change management leader. Collaborate with key stakeholders across Sales, Human Resources, Finance, Operations, and Leadership teams to ensure the DSE sales strategy lands. Build and execute the DSE communications plans, including integration with the broader sales organization’s change management/comms plans.

　　Champion DSE compensation evolution as we look to build a more nimble compensation structure.

　　Work with Global Talent Acquisition on recruiting and hiring. Own and track DSE blueprint and all open headcount. Align with regional managers and Human Resources on progress against hiring goals. Analyze and develop proposals for reinvestment as needed for underspend.

　　Partner with Human Resources to develop and align on role change requirements and work with stakeholders to ensure role viability in local markets to enable sales motion success.

　　Lead to define partnership and process with Global Business & Sales Operations (BSO) Strategy team and Local BSO leads on account coverage changes and quota changes. Drive and coordinate with regional managers & sales operations on account coverage governance and exception process.

　　Support development and documentation of sales execution processes and Customer Relationship Management (CRM) requirements across all DSE sales motions.

　　Act as a point of contact for compliance related audits and activities.

　　Partner across sales incentive teams on creating promotions, End Customer Investments Funds (ECIFs) and Discounting scoped to DSE strategy. Ensuring tracking and reporting of these processes and budgets.

　　Additional ad-hoc projects as business needs arise.

　　Qualifications

　　Required Qualifications:

　　Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement

　　OR equivalent experience.

　　Preferred Qualifications:

　　2+ years in change management / sales enablement experience preferred

　　Able to positively manage ambiguity and complex, matrixed, & fast paced environments

　　Team player with a track record of helping others to achieve team goals

　　Established business acumen and mental agility to ramp quickly across diverse businesses and organizations

　　Time and project management skills with experience in running multiple workstreams simultaneously

　　Verbal and written communication skills, with the ability to clearly articulate complex issues and formulate recommendations to a wide variety of stakeholders

　　Analytical skills and ability to use data to drive meaningful business decisions

　　Effectiveness collaborating across groups and driving multi-stakeholder planning processes to desired results

　　An owner mindset – biased toward action and able to positively influence across functional teams

　　A self-starter in a dynamic and changing environment motivated to accomplish project objects

　　Proactive positive outlook and approach to change management

　　Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $112,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $142,200 - $213,200 per year.

　　Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

　　Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .