Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role:

Splunk’s Collaboration Team is seeking a Senior Audio/Visual Engineer who is passionate about maintaining a stable high quality conference room experience to corporate end users in a dynamic, fast growing environment.

You will provide hands-on support when needed, and coordinate the work of the team and vendors. Technical support and guidance resolving issues Audio/Visual conference room and event spaces, as well as integration with hardware and software is part of the role. You will also assist the team with daily operations as we support our customers. This is an excellent opportunity to join a growing organization with a bright future. Previous experience in rapidly growing companies is a plus.

Responsibilities:

Monitor health status of all conference rooms globally every day

Help maintain SAAS Platforms, including Zoom and WebEx, admin daily operations

Be comfortable working independently to accomplish daily tasks

Be comfortable being part of a team and working closely with diverse groups inside the company

Help manage vendors as required for service and installations

Perform preventative maintenance on AV equipment and systems

Perform analysis, diagnosis, and resolution of end user issues and problems, calling out issues internally as needed

Solve all Audio/Video equipment daily issues, coordinating resolution efforts with team and outside vendors as appropriate

Communicate and document accurate status of work in progress and complete with manager, team members, and customers

Supervise global AV assets and maintain accurate records in a database.

Provide lightweight installation of equipment in the need of break fix swap outs or testing of systems

Assist in the development of new system implementations or modifications of current systems.

Requirements:

4+ years of corporate audio visual experience, some experience in event support is preferred

Proven experience with and troubleshooting industry standard devices such as Crestron, Extron, Biamp, and ClearOne

Good knowledge of cloud video conference platforms such as Zoom or Bluejeans

Comfortable with basic OSX and Windows configuration as it relates to video conferencing applications

Exceptional interpersonal skills, verbal and written at all levels of an organization up to and including executive level management

Ability to engage and communicate with senior leaders to provide clear, concise explanations

Thrive in high pressure, highly flexible environment against both short and long term requirements

Passion about technology and an ability to identify new opportunities for efficiency and productivity while solving problems

Ability to work effectively with team members, peers, and others in and outside the organization to accomplish goals and objectives, and to identify and resolve problems

Successful track record in working on cross-functional, cross-team projects

Education

BS Degree or equivalent experienceSplunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

SF Bay Area, Seattle Metro, and New York City Metro Area

Base Pay Range: $132,000.00 - 181,500.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay Range: $118,800.00 - 163,350.00 per year

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay Range: $105,600.00 - 145,200.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com .