Job Description

　　Your Opportunity

　　We are looking for flexible and open-minded experts, able to work with different technologies, and address complex architectures, on premises, cloud, or Hybrid environments. We look for engineers who can quickly learn, who are willing to work with new and innovative products and solutions, able to quick learn on the job, and who are capable to interact and collaborate with people in different teams globally to provide always the best-tailored solution to Oracle customers.

　　CSS offers a professional context where engineers can develop themselves constantly and where they can always be in touch with the most innovative technologies both in on-prem and in cloud environments.

　　Your Qualifications

　　Mandatory hands-on experience with Weblogic Server, Coherence, Web Tier (Oracle HTTP Server, WebCache), Java EE. Development experience will be highly valued.

　　Required experience with Oracle Enterprise Manager (if experience is with Cloud O&M Platform, it should be highly valued)

　　Required experience with any of the following Cloud Services :

　　OCI (Oracle Cloud Infrastructure) - mandatory

　　Application Container Cloud Service - nice to have

　　Integration Cloud Service, SOA Suite Cloud Service, API Platform Cloud Service, Process Cloud Service

　　Content & Experience Cloud, WebCenter Portal Cloud Service - nice to have

　　Oracle Analytics Cloud - nice to have

　　CASB Cloud Service, Identity Cloud Service, Security Monitoring & Analytics Cloud Service Intranet - nice to have

　　AWS, Azure, or any other non Oracle cloud provider - nice to have

　　Nice to have experience in one of the following areas:

　　Identity Management (Identity Manager, Access Manager, Entitlements Server, Enterprise SSO, Adaptive Access Manager, Identity Federation, Oracle Universal Directory, Virtual Directory) or…

　　SOA&BPM (Oracle Service Bus, B2B, Adapters, Business Rules, BPEL, CEP, Web Services Manager, Business Process Management Suite, BAM) or…

　　Webcenter (Webcenter Sites; Webcenter Portal; Webcenter Content, Webcenter Imaging) or…

　　Business Intelligence Technology (BI Enterprise Edition, BI Publisher, BI Mobile) or…

　　Forms & Reports, APEX, ADF

　　Our Ideal Candidate

　　In addition to the technical capabilities, our ideal candidate is a person who could:

　　Deliver high quality technical results to ACS Customers;

　　Understand customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution.

　　Analyze, troubleshoot and solve whenever feasible, the issues the customer may face using Oracle products.

　　Identify required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience;

　　Escalate at the right time customer issues to Technical Account Manager where relevant;

　　Ensure adherence to internal methodology, tools and quality standards;

　　Actively participate on Services development;

　　Actively collaborate with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit ACS Business results.

　　Additional Requirements

　　University Degree

　　Excellent communication and technical documentation writing skills

　　Development background will be valued

　　Fluent English (other additional languages will be also valued)

　　Availability to eventually travel and work onsite at customers

　　Availability to work 24x7 (on-call services)

　　Responsibilities

　　Your Responsibilities

　　Work in a shared team with members distributed globally and provide Support to ACS Customers on their critical environments, specifically in their WebLogic server environments;

　　End-to-end hands-on administration: Install and configure, upgrade, patch, troubleshoot, optimize performance, knowledge transfer,…

　　Deliver hands-on activities in customer maintenance windows.

　　Guide customer on the best use of Oracle Products, Solutions or Architectures as per Oracle best practices and reference architectures.

　　As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

　　About Us

　　An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

　　In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

　　Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

　　At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

　　That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

　　Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

　　* Which includes being a United States Affirmative Action Employer