Senior Analyst, Sales Enablement

1800 Duke St, Alexandria, VA 22314, USA

Req #849

Wednesday, May 29, 2024

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces.  With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.

Elevate your career by joining our dynamic team as a Sales Enablement Analyst, where you play a pivotal role in optimizing our sales processes through advanced CRM management and data analysis. As a key liaison between sales and other departments, your responsibilities will include conducting in-depth audits of our CRM tool, leading training sessions, and driving process improvements to ensure data accuracy and efficiency. Bring your expertise in data management, advanced Excel skills, and business intelligence tools to contribute to our company's success.

Responsibilities:

Advanced CRM Management: Conduct in-depth audits and analysis of the CRM tool to ensure accuracy and efficiency. Implement advanced tactics to optimize data use and reporting.

Sales Data Analysis and Reporting: Perform weekly and monthly sales reporting activities, providing insights and recommendations to improve sales processes and outcomes.

Process Improvement and Reporting: Develop and refine reports and procedures to identify and rectify data discrepancies. Play a key role in enhancing sales data integrity and reliability.

Sales Process Training and Compliance: Prepare and facilitate training sessions on Sales Processes and CRM tool usage. Ensure company-wide adherence to policies and procedures, acting as a subject matter expert.

Interdepartmental Liaison: Act as a key point of contact between sales and other departments, facilitating communication, research, and support for post-contract execution activities.

Support and Initiative: Proactively support the sales team in various capacities, demonstrating initiative and ownership in all tasks.

Sales Process Training and Compliance: Leads comprehensive training sessions focused on maximizing the utilization of CRM tools within the context of sales and customer success processes.

Collect and analyze data: Prepare recommendations for sales leadership, particularly related to team and customer performance.

Enhance and/or develop standard dashboards and reports; ability to communicate and champion these throughout the Sales and Customer Success team.

Education Experience Requirements

5+ Years of Relevant Experience: Proven track record in data management, analysis, and sales enablement in a business setting.

Advanced Excel Skills: Demonstrable expertise in Excel and data analytics.

Bachelor’s Degree: In business, finance, engineering, or a related field. Relevant experience will be considered in lieu of a degree.

Preferred Qualifications: Experience in sales processes, the sales lifecycle, and basic programming skills.

Knowledge, Skills Abilities

Advanced Attention to Detail: Critical for high-impact reporting and data integrity.

Expertise in Microsoft Office Suite: Particularly advanced skills in Excel, Word, and PowerPoint.

Strong Communication Skills: Effective verbal and written communication capabilities.

Ownership and Self-Motivation: Demonstrated ability to independently manage and prioritize multiple tasks.

Adaptability: Thriving in a fast-paced environment, meeting strict deadlines.

Business Intelligence Tools: Proficiency with tools like PowerBI, Tableau, etc.

CRM Expertise: In-depth knowledge of CRM tools and Sales Processes.

Additional Notes

Physical Requirements

Must be able to perform essential duties satisfactorily with reasonable accommodation.Work environment

Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment.

#LI-Hybrid

The hiring range for this position is $83,000 to $97,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).

We do not sponsor applicants for work visas.

Other details

Job Family Sales

Job Function SHRM Products Services

Pay Type Salary

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1800 Duke St, Alexandria, VA 22314, USA