Description

　　Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will service and support existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. As a Security Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

　　For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

　　Who You Are

　　You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Project Specialist.

　　Who We Are

　　With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

　　What you’ll do with “Our Training and Your Experience”

　　Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.

　　Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

　　Install, program, test, repair, and service a variety of non-routine systems and equipment which may include security, fire alarm & life safety, Vaults, safes, Drive up equipment. You will be a key interface for the provision of technical support and training for the customer and as such are accountable for maximizing customer satisfaction.

　　Completes accurate and detailed service reports for customer and Convergint in a timely manner to allow for accurate invoicing and job cost tracking.

　　What You’ll Need

　　Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted

　　Solid technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems

　　Solid programming skills and proven ability to troubleshoot problems and look for solutions

　　Must be a self-starter and work well without supervision

　　Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.)

　　Frequent visits to jobsites are required. Minimal overnight travel is required. Valid driver’s license required.

　　Strong verbal, written and interpersonal communication skills

　　Solid organizational skills and the ability to handle multiple projects simultaneously

　　Advanced computer skills including familiarity with MS Office applications (Outlook, Word, Excel) and proficient in other relevant applications

　　Company Benefits and Perks

　　Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

　　Company Holidays and Paid Time Off

　　Fun & Laughter Day Off

　　Medical, Dental & Vision Plan

　　Life insurance & Disability Plan

　　Wellness Program

　　401K Matching Plan

　　Colleague Assistance Program

　　Tuition reimbursement

　　Competitive salary and compensation plan

　　Vehicle reimbursement plan

　　Corporate Social Responsibility Day

　　And much more…

　　Requirements:

　　Education: High School Diploma or equivalent

　　Minimum Experience: 3-5 years of previous, relevant field experience required.

　　Preferred Experience: (but not required):

　　Certifications: Product-specific certifications, industry-specific certifications and/or licenses. Certifications in any of the following: Software House, Lenel, Genetec, Avigilon, AMAG, Milestone or ONSSI, AXIS.Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

　　Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)