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Security Operations Center Operator - Commercial Building - Hudson Yards
Security Operations Center Operator - Commercial Building - Hudson Yards-March 2024
New York
Mar 31, 2026
About Security Operations Center Operator - Commercial Building - Hudson Yards

  Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

  Allied Universal is hiring Security Operations Center Operators to oversee a Commercial Building located in Hudson Yards Area of Manhattan

  Positions Are: Part Time

  Work Shifts Available: Morning, Afternoon, Evening, and Overnight

  Work Days Available: Friday, Saturday, and Sunday

  Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with the client and staff

  Hourly payrate: $29.12 / hour

  DailyPay Available - Get paid, before payday

  COVID-19 vaccination is required for this position - the Company will provide accommodations as required by law for disability and religious-based reasons

  Allied Universal® is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported.

  ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems

  Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms

  Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies

  Serve as the liaison between all departments and the security department

  Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director

  Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)

  Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff

  Complete “task work orders" for all reported maintenance needs

  Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems

  Control and monitor the two-way communication systems

  Make emergency notifications as necessary pursuant to site Post Orders

  Make productivity and cost reduction recommendations to management

  Make recommendations for physical security surveys and post orders

  BASIC QUALIFICATIONS:

  Must possess a high school diploma or equivalent

  Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

  Must possess one or more of the following:

  Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone

  Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field

  Bachelor’s degree in protective services, business, or related field

  A minimum of 8 or more years of active service in any military branch

  Associate’s degree (or 60 credits) or higher in criminal justice with current or prior active military service

  2 years of work experience in public sector dispatch or emergency operations center

  2 years of verifiable data center security experience

  3 years of verifiable private/corporate security experience

  Knowledge and Skills Required:

  Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications

  Ability to work in a team environment; teamwork

  Ability to multi-task, discern patterns in detail

  Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

  If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

  Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

  If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

  Job ID: 2024-1155181

  Location: United States-New York-New York

  Job Category: Security Officer, Part Time Security

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