It's a great time to join AAA The Auto Club Group!

　　JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

　　Job Type:Part time

　　Exempt/Non Exempt:Hourly

　　Job Description:

　　*This is a part-time role working day shifts at the Dearborn, MI headquarters.

　　Security Control Center Coordinator - The Auto Club GroupWhat you will do:

　　Coordinates Control Center operations including but not limited to the CCTV system, security alarm system, radio dispatch, access control system, closed circuit television system, alarm monitoring systems and security information management system. Operates and monitors the system, fire alarm system, card access system, public address system, and telephones. Makes public address broadcasts as required.

　　Responsible for the overall administration of the card access, CCTV, branch alarm systems and other related systems including programming, troubleshooting and coordination of system repairs, upgrades, and/or expansions. Coordinates preventative maintenance, inspection, and repair of security equipment and systems. Ensures the training and certification of Control Center operators. Handles daily Control Center operator functions as well as clerical duties as assigned by security management staff. Monitors radio transmissions and controls radio traffic and broadcast discipline within the system.

　　Receives and processes all incoming telephone calls regarding routine security and safety matters. Dispatches security personnel via radio/telephone communications to the scene of discovered or reported security related incidents. Responsible for data entry and administration of the security information management system. Maintains activity log, report log, dispatch forms and other records as necessary. Ensures that all information contained in security reports or investigations are kept confidential. Provides clerical support and other duties as assigned by Security Management staff.

　　Supervisory Responsibilities:None

　　How you will benefit:The Security Control Center Coordinator will earn a competitive hourly rate between $22-$25 per hour with annual bonus potential based on performance.Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:401k MatchMedicalDentalVisionPTOPaid HolidaysTuition Reimbursement

　　We're looking for candidates who:

　　Required Qualifications (these are the minimum requirements to qualify)

　　Education (include minimum education and any licensing/certifications):

　　Experience:

　　Extensive experience as a Police, Fire, Security/Police Department Dispatcher or Control Center Operator.

　　Knowledge and Skills:

　　Demonstrated knowledge and ability to include:

　　extensive operational knowledge of access control systems, video identification badge systems, fire and burglar alarm systems and closed circuit television system

　　excellent verbal, written and interpersonal communication skills, including report writing and telephone skills

　　evaluating situations and making sound decisions based on all available information

　　responding quickly and effectively under stressful and very intense situations, including the ability to prioritize service needs under pressure of time constraints and workloads

　　maintaining composure during stressful situations

　　advanced operational knowledge of Microsoft office software including Excel, Word, Access and Outlook

　　advanced operational knowledge of IRIMS (security information management software) and other related database systems

　　operating fire fighting equipment, fire alarm monitoring systems, first aid equipment, computers, office equipment, and other Security equipment.

　　interacting well with the public and other departments

　　possession of public relations and go