Description/Job Summary

　　Founded in 1991 by company president Joe Blackstone, Blackstone Consulting, Inc. (BCI) is an international service provider supporting nearly 6,000 employees.

　　Immediate opening is available for a dedicated individual with an excellent work ethic and a strong understanding of security operations.

　　Summary

　　The Account Manager's primary purpose is to ensure Supervisors and Security Officers are at their assigned locations. In addition, Account Manager will also ensure proper officer performance, ensure client policies and procedures are being followed, counsel and train officers and schedule the appropriate amount of officers to ensure proper security is maintained at client sites according to client contract needs.

　　Principle Responsibilities

　　Primary liaison to site contacts to provide high quality security services and customer service

　　Participate in officer training and development

　　Schedule security coverage

　　Work closely with local HR management to ensure proper escalation, and closure, of sensitive Human Resources issues; i.e. promptly assisting in resolutions of legal and administrative issues and keeping VP of Operations current on all issues and status

　　Responsible for all weekly, monthly, quarterly, and annual reports

　　Communicate post orders to officers and ensure adherence to them

　　Knowledge and Skills

　　Strong understanding of operations

　　Strong leadership and presentation skills

　　Excellent interpersonal communications and customer service skills

　　Goal driven individual with excellent follow through

　　Excellent oral and written communication skills

　　Strong organizational skills

　　Ability to train, manage and discipline employees

　　Available to work any schedule as needed and respond to calls after traditional business hours

　　Excellent adherence to company policies and procedures

　　Use of personal computer and spreadsheet software

　　Knowledge of healthcare security operations

　　Must be detail-oriented and able to handle multiple tasks

　　Ability to interact effectively at various social levels and across diverse cultures

　　Minimum Qualifications

　　Education/Experience: Associates degree and minimum 5 to 10 years related experience in managing security operations of a comparable size and complexity to the assigned locations, including any appropriate combination of healthcare industry, law enforcement or military police experience that included management responsibility.