We are looking for a strong sales professional with extensive experience in the Freight Forwarding industry, to join our Sea Logistics team in Kuwait.
Your Role
Sea Logistics Sales is responsible for generating new business opportunities with a clear focus on SME customers. They have a thorough, up to date and in-depth understanding of the trade-lane(s) in terms of the geography of the trade, and the service offerings, such as sailings, transit times, reliability, specific country documentation regulations, local standards, operational requirements, as well as the type of industry/goods/commodity traded on the particular routes. They spend most of the time in customer-facing activities, hunting for new business, and working hand in hand with the Customer Care Personnel (customer care tasks) on the same customers. The Sea Logistics sales takes pricing decision in alignment with the Customer Care Manager, and following the Trade Management/Pricing recommendations. They account owner of sales accounts (personally own an account portfolio).
Your Responsibilities
Hunt new business opportunities with a clear focus on SME accounts
Develop and retain existing customer base
Build a quality pipeline of SME customers and ensure 100% data quality in CRM
Prepare quotations using our online tools and submit our proposal to the customers
Deliver presentations about our main Sea Logistics products
Develop expert market knowledge on key focus trades, carriers, routings, sailings, etc..
Report customer complaints to the Customer Care Team
Conduct sales projects and participate in initiatives in alignment with the Customer Care Manager
Your Skills and Experiences
Bachelor degree in Logistics, Supply Chain or a similar discipline
Minimum 4 years experience in the freight forwarding industry
Minimum 2 years experience in sales with a focus on developing sea logistics SME accounts
Extensive and proven knowledge of Kuwait Sea Logistics market environment
Excellent command in English language
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Good Reasons to Join
You will be part of the world’s leading logistics provider, where you will have the opportunity to impact the business by providing a high level of customer care. You will join a highly dedicated team in a dynamic and highly competent environment. At Kuehne + Nagel, we are committed to continuously developing our employees to meet extraordinary goals. We offer the opportunity for professional and personal development, where you can grow your expertise and shape your career.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.