Job Description

We Are

Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here to find out more about Accenture's Salesforce practice.

You Are

A Salesforce Financial Services Functional Lead - Field Service. You thrive in a team setting where you can use your prodigious creative and analytical powers to decimate problems. Leadership skills? You have them in spades, and you have the top-shelf communication, people, and management abilities to bring out the best in team members. Working in an information systems environment makes you more than happy. 

The Work

Lead and facilitate discovery and scoping sessions with clients

Deal with client business process and potential constraints (budget, timeline, expertise , etc.) to define optimal and reasonable project scope and expectations

Create and defend solution estimate and SOW

Incorporate past experiences, business savvy, creative and out-of-the-box thinking in designing solutions; offer multiple, potential solutions

Coordinate with Technical Architects/CTA's, integration, and data consultants, and others, as needed, for specific technical design requirements

Provide recommendations on third-party applications

Manage expectations with clients, Accenture colleagues, as well as SFDC and other 3rd parties - i.e., be able to influence and guide towards successful outcomes

Disseminat e best practices on solution positioning and delivery. 

Own the solution and provide architectural oversight of the solution throughout the project

Provide guidance and advisory support to project team on implementation approach and complex configuration issues

Participate in QA checkpoints during delivery to provide guidance and ensure solution aligns with original scope

Work with project team to develop and validate estimates to support any Change Orders

Participate in project status meetings, as requested by the Delivery Lead/Project Manager

Contribute to estimating and SOW templates for future phases

Lead business and functional requirements definition and prioritization/scoping of requirements. 

Map functional requirements to Salesforce.com features and functionality. 

Maintain and coordinate communication with the customer throughout each project. 

Mento r more junior team members in business analysis, project management, and Salesforce.com best practices

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirement s

Here’s What You Need

Experience supporting Financial Services clients

A minimum of 3 years with Field Service

A m inimum of 3 years of progressive experience in solutioning, discovery and business analysis, project management, and technology implementation in full life-cycle CRM engagements. 

A m inimum of 3 year of experience with Salesforce.com is required . 

A Bachelor's degree or equivalent (minimum 12 years) work experience. (If  Associate’s Degree , must have minimum 6  years  work experience) 

Bonus Points If

You are customer focused and great at building client relationships.

You have a desire to work in a dynamic work environment and be creative within a team.

You have a demonstrable ability to build, manage and foster a team-oriented environment.

You have an ability to work creatively and analytically in a problem-solving environment.

You have a d esire to work in an information systems environment.  

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $73,800 to $218,800

Colorado $73,800 to $189,000

District of Columbia $78,500 to $201,300

Illinois $68,300 to $189,000

Minnesota $73,800 to $189,000

Maryland $68,300 to $175,000

New York $68,300 to $218,800

Washington $78,500 to $201,300

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.