Create Your Experience of a Lifetime!

　　Come work and play in the mountains! Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

　　Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.​

　　​Job Specifications:

　　Outlet: Grand Teton Lodge Company

　　Shift & Schedule Availability: Year Round / Full Time

　　The budgeted range starts at $46,000 - $57,500. Actual pay will be adjusted based on experience.

　　Job Summary:

　　Primary areas of responsibilities including supporting the Director of Sales and Marketing in selling and servicing various types of group meetings, tour groups, and social events across properties to achieve budgeted revenue, room night, and service goals. General areas of responsibility include developing the sales strategies and annual plan under the guidance of the Director of Sales & Marketing; soliciting negotiating and contracting a variety of groups business for Jackson Lake Lodge; collaborating with operational areas on planning and fulfillment of services; development and maintaining strong relationships with clients to drive loyalty; and tracking, analyzing, and reporting various group segment metrics.

　　Additional responsibility is providing training and supervision of the season Sales & Marketing Coordinator and supervision of the yearround Group Rooms Coordinator.

　　You are expected to adhere to the company’s mission, vision and value statements. Be knowledgeable of the company’s management systems, policies and initiatives for Hospitality, Environmental, and Health and Safety. You have specific responsibilities within these areas and are expected to understand them.

　　Job Responsibilities:

　　Develops and carries out annual Group and Tour Sales plan; solicits and responds to a variety of group inquiries; negotiates and contracts group, tour group, and social business (Group)

　　Monitors, tracks and reports on Group business pacing and forecasting, pickup and attrition via formal reports and meeting participation; addresses business needs accordingly

　　Tracks and analyzes year-over-year tour requests and performance

　　Ensures complete and accurate information on Group bookings is input into sales and operations systems; maintains accurate and up-todate information on all clients/accounts

　　Coordinates with Operations on decision-making related to Group business capacities, opportunities, limitations and needs

　　Communicates Group information on an ongoing basis to key Operations departments in a timely manner; monitors service issues and works with Operations to address challenges and opportunities

　　Supervises administrative work related to Group segment conducted by Group Rooms Coordinator and Sales & Marketing Coordinator

　　Consistently communicates with leadership on Group business status, client/guest issues, projects and tasks; identifies and presents business challenges and opportunities; proactively seeks and accepts guidance and support; delivers quality work on time

　　Assists in other department and office tasks, which may include collecting Group deposits, Group billing and accounting tasks, marketing projects and tasks, coordinating guest and client events, assisting with site tours and tradeshows, and other duties as needed

　　Job Requirements:

　　4-year college degree or equivalent additional experience

　　3+ years hospitality industry experience; 1-3 years sales, marketing and/or reservations experience

　　1+ year preferred

　　Valid driver’s license and a vehicle or ability to obtain a satisfactory motor vehicle report

　　Microsoft Office Suite with strong Excel skills, POS systems, Delphi/FDC

　　Ability to speak, read and write English fluently; strong oral and written communications skills required

　　Positive attitude and exceptional guest service skills to support both internal and external partners

　　Extremely well organized, detail oriented, and able to handle multiple projects and tasks concurrently with minimal supervision; must be extremely self-motivated and able to prioritize effectively

　　Skilled communicator with excellent verbal, written, presentation and interpersonal competency

　　Flexible, versatile and a fast learner, able to adapt quickly to changing demands and maintain calm in a fast paced, fluid, and often high-pressure environment

　　Strong data orientation, with the ability to organize, analyze, and communicate large amounts of data that is often complex; ability to use data in decision-making

　　Able to lead/direct non-reports in other departments to ensure success; capable of “sitting in the middle” and managing needs and expectations of stakeholders who often have competing priorities

　　Comfortable working with internal and external guests, clients, executives, partners, vendors and associates at all levels

　　Basic understanding of hotel operations

　　Present a well-groomed appearance and professional manner; professional phone and email etiquette

　　Able to meet the attendance guidelines of the job and adhere to departmental and company policies and procedures; willing and able to work evenings, weekends, holidays and overtime as needed

　　Prior Sales experience preferred

　　Interpretive Knowledge of Grand Teton National Park helpful

　　Experience with group booking and POS systems a plus: Delphi, FDC, V1

　　We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing. www.vailresortscareers.com

　　The expected pay range is $46,000 - $57,500. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

　　Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

　　Requisition ID 499745

　　Reference Date: 01/17/2024

　　Job Code Function: Sales