Description:

　　The primary areas of responsibility of this position are to perform various assignments in the Finance Division such as maintaining accurate billing records of an assigned customer base, assisting with finance administration functions, and conducting other administrative tasks. Assignments require utilizing a variety of software applications within the Finance Division of the company.

　　ESSENTIAL FUNCTIONS

　　Render services for the purposes of providing a safe and reliable water supply for the public to the company customers.

　　Communicate with customers for billing and other business-related inquiries.

　　Apply organizational skills as it applies to record retention, filing, and other related administrative tasks.

　　Set up new customer accounts and modify existing customer accounts as needed.

　　Independently identify and problem-solve billing anomalies, service-related issues, and various other customer-related issues.

　　Handle a high volume of transactions while maintaining the accuracy and integrity of the data for an assigned group of customers.

　　Issue customer notifications, including the hanging of door tag notifications on customer properties.

　　Perform system administration duties for relevant software and related business applications used in administering Finance Division operations.

　　Assist in the production and distribution of customer account bills and assist in the oversight of third-party payment processing vendors and related duties.

　　Assist in the management of meter and meter data transmitter inventories, calibration schedules, meter reads, equipment maintenance, and other related duties.

　　Demonstrate and maintain an up-to-date proficiency in computer, math, and communication (written and oral) skill sets to remain current with best available technologies and practices.

　　Confer with vendors to obtain product or service information such as price, availability, and delivery schedule.

　　Recordkeeping and reporting.

　　Functions of this position include work assignments in the outdoor ambient atmosphere.

　　Top Skills:

　　-1-3 years of Customer Service and Billing experience

　　-Experience within billing system (they use Flexybill and Edmunds)

　　-Experience with investigations

　　-Strong Excel skills

　　About Aston Carter:

　　Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

　　At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

　　Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] (%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.