Coach is a global fashion house founded in New York in 1941. Inspired by thevision of Creative Director Stuart Vevers and the inclusive and courageousspirit of our hometown, we make beautiful things, crafted to last-for youto be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committedto stretching what's possible.A member of the Tapestry family, we are part of a global house of brandsthat has unwavering optimism and is committed to being innovative and whollyinclusive. Visitpage to learn more about Tapestry's commitment to equity,inclusion, and diversity.

　　The Sales Associate role is an integral part of the store's overall successand efficiency: demanding direct attention to our brand commitment whenservicing our customers and driving results. Responsible for upholdingCoach's Service and Selling Models, creating a positive firstimpression, building on-going customer relationships through a personalizedexperience, and leaving a positive, lasting impression. SALES FLOOR: *Understands organizational objectives and makes decisions that align withCompany priorities * Takes ownership and is committed to delivering results,while remaining actively aware of personal and store metrics; and createspersonal sales and clienteling strategies in partnership with the managementteam. * Creates short- and long-term strategies to achieve personal metricsand performance goals * Takes ownership of personal survey results and createsplans to improve and overcome areas of opportunity * Represents Coach as abrand ambassador * Demonstrates Coach's Selling and Service expectations atall times * Understands changes in local market with potential impact onbusiness performance and supports the execution of local sales strategies andtactics * Drives business through sales strategies, clienteling, sourcingnew customers and maintaining on-going productive relationships with customers* Creates positive impressions with customers by bringing best self to workthrough attire consistent with Coach's Guide to Style * Builds credibilityand trust as a personal fashion advisor by communicating fashion awareness anda strong knowledge of competition. * Provides in-depth product knowledge,including features, benefits, current offerings, and overall productvalue. * Remains aware and is clearly able to communicate current pricing andpromotional strategy to customers. * Discusses product features and builds thesale by leveraging cross-selling skills and abilities. * Cross-sells andencourages beneficial product add-ons that relate to the customer's shoppingneeds * Sensitive to customers' needs and tailors approach by reading cues *Attends to the unique and individual shopping needs of each customer. * Workswith multiple customers simultaneously and breaks away as appropriate *Follows up with customers consistently and genuinely to influence/close thesale * Flexes personal selling techniques to contribute to overall storefinancial results * Builds lasting and loyal relationships with customers *Leverages Coach's tools and technology to support relationship building andclienteling efforts * Creates enthusiasm and positivity for a shared visionand mission * Promotes and endorses a team selling environment * Fosters anenvironment of teamwork, trust and collaboration with internal and externalcustomers * Remains solution oriented; is adaptable and flexible to changingbusiness and store needs * Welcomes feedback and adapts behaviors asappropriate * Maintains a calm and professional demeanor at all timesOPERATIONS: * Ensures all daily tasks are completed without negativelyimpacting service or Coach standards * Completes daily operational tasksincluding maintaining store (sales floor and backroom), cash wrap andvisual merchandising to Coach standards consistently and in a timely manner *Maintains a clean and tidy selling floor at all times * dheres to allapplicable retail policies and procedures including POS, Operations andAsset Protection procedures * Replenishes inventory on sales floor as needed *Supports Store Inventory Process by processing shipment, stocking shelves,replenishing sales floor, maintains strong organizational standards as itrelates to product both in the stockroom and on the sales floor. * Supportscash-wrap when needed to process purchases, returns, and exchanges. *Efficiently processes customer transactions: Purchase, Return,Exchange, Found Order etc. * Effectively helps to prepare store byorganizing functional areas, performs routine cleaning, maintains strongorganizational standards and maintains visual merchandising expectations.Competencies required: * Drive For Results: Can be counted on to exceedgoals successfully. Is consistently one of the top performers. Very bottomline oriented. Steadfastly pushes self and others for results. * CustomerFocus: Is dedicated to meeting the expectations and requirements of internaland external customers. Gets first hand customer information and uses it forimprovements in products and services. Acts with customers in mind.Establishes and maintains effective relationships with customers and gainstheir trust and respect. * Creativity: Comes up with a lot of new and uniqueideas. Easily makes connections among previously unrelated notions. Tends tobe seen as original and value-added in brainstorming settings. * InterpersonalSavvy: Relates well to all kind of people up down and sideways. Inside andoutside the organization. Builds rapport. Builds constructive and effectiverelationships. Uses diplomacy and tact. Can diffuse even high tensionsituations comfortably. * Learning on The Fly: Learns quickly... For full info

　　Tapestry, Inc. is an equal opportunity and affirmative action employer andwe pride ourselves on hiring and developing the best people. Allemployment decisions (including recruitment, hiring, promotion,compensation, transfer, training, discipline and termination) arebased on the applicant's or employee's qualifications as they relate tothe requirements of the position under consideration. These decisions are madewithout regard to age, sex, sexual orientation, gender identity,genetic characteristics, race,color, creed, religion, ethnicity, national origin, alienage,citizenship, disability, marital status, military status, pregnancy,or any other legally-recognized protected basis prohibited by applicable law.