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Safety and Recalls Manager, EU, RISC
Safety and Recalls Manager, EU, RISC-March 2024
Luxembourg
Mar 30, 2026
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About Safety and Recalls Manager, EU, RISC

  Description

  This role can be located in Milan, Luxembourg or Munich.

  The Safety and Compliance team within Regulatory Intelligence, Safety and Compliance (RISC) team is looking for a Safety and Recalls Risk Manager to own the Recalls Program in UK, EU, and TR.

  Key job responsibilities

  Lead and own the safety and recalls program management in UK, EU and Turkey.

  Partner with multiple Program, Policy & Governance, Legal, Tech teams to clearly define Safety and Recalls Requirements and Dependencies.

  Partner with International Program teams to implement WW Governance, Inspection and Standardization on Safety and Recalls management.

  Support Safety and Compliance regulatory contacts and escalations and record corrective and preventative actions when applicable.

  Identify existing opportunities and failure modes in Program's lifecycle to develop solutions to resolve prioritized based on impact. Solutions are expected to range on a spectrum of manual to semi-automated to automated (world class solutions) with bias for action.

  Build and maintain metrics & Present progress through WBR, MBRs, and QBRs

  Develop short, medium, and long-term strategies to scale the program.

  Deliver results to achieve stated goals and projects as assigned.

  About the team

  The Regulatory Intelligence, Safety, and Compliance team's charter is to protect customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products.

  We are open to hiring candidates to work out of one of the following locations:

  Luxembourg, LUX

  Basic Qualifications

  Bachelor’s Degree

  5+ years' experience in risk management or legal

  Experience using oral and written communication to propose complex solutions and explanations

  Previous experience creating and contributing to strategic planning processes

  Previous experience owning a complex risk program, cross functional projects, multiple priorities and work streams

  Experience working with global teams

  Preferred Qualifications

  Bachelor’s Degree in business, finance, engineering, operations, logistics, supply chain, regulatory, risk management or related field

  MBA, MS or MA (Logistics, Supply Chain, Engineering, Retail, Manufacturing or Equivalent)

  Knowledge of the EU regulatory landscape pertaining to recalls and product safety standards

  Demonstrated ability to define, plan, deliver and measure programs with a growing scope or complexity

  Continuous improvement background (i.e. 6 sigma, ISO, Quality, etc.)

  Experience working collaboratively with geographically distributed teams within a complex international organization

  Experience working with public policy or legal team, influencing internal policy

  Excellent organizational skills with critical attention to detail, deadlines and reporting

  Demonstrated skill and passion for problem solving and operational excellence

  Penchant for process improvement to mitigate risk and deliver a positive customer experience

  Experience working independently and autonomously

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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