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Room Attendant
Room Attendant-March 2024
Lakewood
Mar 29, 2026
About Room Attendant

  Room AttendantJob LocationsUS-OH-ClevelandRequisition ID2024-45077CategoryHousekeepingPosition TypeRegular Full-TimeFLSA StatusNon-ExemptLocation NameWestin ClevelandAbout UsThe Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service. We strive to create an experience where the guests come back because of the excellence and family feel. We want you to be a part of Cleveland's history!Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.OverviewMaintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.ResponsibilitiesClean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.Adhere to cleaning procedures and instructions for use of cleaning agents.Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.Push and pull vacuum throughout entire room and empty trash.Replenish amenities, linens, and supplies in guest room.Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.Comply with attendance rules and be available to work on a regular basis.Perform any other job related duties as assigned.QualificationsAbility to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with

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