Kaniksu Community Health is a non-profit, award winning Community Health Center that provides integrated, team-based healthcare in North Idaho.

　　The healthcare landscape is a tough one to navigate and a big part of what we do is untangle that mess for our patients, making an impact in their lives each and every day. Regardless of how a patient can pay, or the severity of their concerns, we help find solutions.

　　Patients consider us their partner in healthcare, over the course of their life and the spectrum of their health needs. From prevention and wellness to medical, dental, and behavioral health. From pediatric to geriatrics, we believe that quality healthcare should be accessible, approachable and affordable for everyone.

　　We don't just say it. We prove it.

　　In one year we decreased the rate of patients with uncontrolled diabetes by 20%.

　　We rank in the top 10% of CHC's in the country for clinical quality.

　　We report the highest level of control in the state for our hypertensive population.

　　But we're not just invested in our patients – we're invested in our people. We know that our overall success is a combined effort and we therefore strive to provide opportunities for our employees to learn, grow and thrive. We are proud to have built a positive and engaged team with a 'family' spirit. Our team members must know exactly what we are working on and why, and how their everyday work contributes to successfully achieving this goal.

　　The benefits of working for KCH include:

　　Medical, Dental, Vision, and Life insurance

　　Tuition reimbursement

　　4% 401K employer match

　　Year round, affordable on-site childcare at KCH Kid's Club

　　This job might be for you if:

　　You like helping people. You are patient, level headed, and cool under pressure.

　　You love taking on difficult challenges and finding creative solutions.

　　You value doing the right thing over seeking to be right.

　　You pay attention to the details - nothing is falling through the cracks on your watch.

　　You think on our feet and communicate clearly.

　　You are motivated and driven. You volunteer for new challenges without waiting to be asked.

　　You are going to take ownership of the time you spend with us and truly make a difference.

　　At Kaniksu Community Health, the RN/LPN Care Manager – Obstetrics is not just responsible for providing excellent customer service. They are committed to providing an excellent patient experience while performing essential clinical or administrative work in a fast-paced, productive environment. YOU ARE an essential team member charged with assisting patients in managing their care at Kaniksu Community Health.

　　Under the direction of the KCH Director of Nursing, KCH Charge Nurse and Medical Staff Providers and as a member of the Kaniksu Community Health Patient Centered Medical Home (PCMH) Team; a typical day as the RN/LPN Care Manager - Obstetrics might include:

　　Oversee clinical care of other personnel including LPN's, CNA's and MA's

　　Provides case management by being a patient advocate, resource and contact person for patients

　　Provides basic education information to patients and families, focusing on self-care appropriate to their age and identified learning considerations and needs

　　Performs assessment, data collection and documents subjective data and objective data

　　Reviews basic health history information for patients; focusing on environment, self-care and clinical discharge planning

　　Telephone triage with patients regarding medication, treatment, test results, and providing guidance during emergent and/or urgent situations

　　Responsible for accurate and timely communication of lab results to patients and order and instruct patient(s) with medication and/or treatment plans, to carry out provider orders

　　Responsible for ongoing admission to the KCH CM program, including monitoring, follow-up, and discharge planning, as appropriate

　　Orients new clients to the perinatal programs and schedules appointments as necessary. Encouraged participation in support services offered

　　Assists in the training and evaluation of perinatal staff as appropriate

　　Completes the initial comprehensive support service visit per protocol for nutrition, health education and psychosocial concerns, begins care plan by identifying problems and strengths and establishing goals with clients and completes re-assessments each trimester of pregnancy including a postpartum assessment

　　Conducts educational classes regarding childbirth and breastfeeding

　　Coordinates care of perinatal patients, ensures that medical appointments are scheduled, ensures that supportive service and classes are offered and/or scheduled, ensure the documentation of all appointments made, missed, canceled, and re-scheduled (including follow-up) with those that are missed

　　Refers patients for follow-up appointments if needed for nutrition, psychosocial, medical and health education risk factors as described in protocols

　　Acts as a liaison between the client and team (medical provider, nutritionist, and counselor)

　　Collects, maintains, and participates in the development of patient education material

　　Participates in quality assurance evaluation meetings and participates in the QA review process for all clinics offering OB services

　　Assists the Medical Director and/or Director of Nursing with writing necessary protocols and policies to comply with Maternal Child Health (MCH) requirements and with the design and implementation of necessary forms, such as patient care plan, premature labor signs, patient financial agreement, prenatal and postnatal teaching, etc.

　　Conducts outreach and public relations within the corporation, as well as, with local community providers and agencies

　　Ensures that all necessary reports are completed in a timely manner: monthly report of terminated patients, monthly report regarding the progress of the program, etc.

　　Responsible for perinatal-related communications sent within the corporation as well as outside providers/agencies

　　Responsible for being informed of current perinatal legislation and ensuring all patient care is within professional practice standards, policies and procedures of KCH and the State of Idaho scope of practice

　　To land this gig, you need to have some experience helping people. It does not have to be traditional customer service experience. Just make sure we can see where you picked up your ability to help others in your cover letter or resume.

　　Minimum Associates Degree in Nursing; BA in Nursing preferred. Current license to practice as a RN or LPN in the State of Idaho

　　Minimum 1-3 years' experience in ambulatory care. Experience in a community health center is preferred by not required

　　Capable of independent nursing assessment decisions and nursing management in a primary care setting

　　Able to provide health care in a sensitive, non-judgmental manner to persons of all economic levels and cultural backgrounds

　　Demonstrate accuracy, proficiency and efficiency with computer skills for accurate data entry; effective written and oral communication

　　Consistent demonstration of team approach to patient care

　　An awareness of community services and a resourcefulness to obtain services for patients

　　Experience and/or training in mental health and substance use education and referrals