RISK MANAGER OPERATIONS - BIS

　　WHAT IS THE OPPORTUNITY?

　　This position will have responsibility for implementation and ongoing oversight of risk programs and related activities of the assigned department within Banking & Investment Services,with key Division leaders. The primary responsibility for the Risk Manager is identifying, assessing, monitoring, and reporting all key risks. Assists risk managers with monitoring and testing of controls. Coordinates Risk and Control Self Assessments, third party risk assessments, fraud control risk assessments, compliance risk assessments, IT risk assessments. Provides risk expertise while working with the business(s) and other risk program SMEs to assess risk exposures and control adequacy. Provides risk management expertise on behalf of assigned department while working with Division Risk Managers and other 2nd line risk partners (to include Operational and Enterprise Risk Management teams, Regulatory Compliance, Business Continuity, IT Risk, Third Party Risk, Corp. Security, etc.). Oversees operational and system audits of assigned department and provides support for regulatory examinationsRisk Manager is also responsible for promoting risk awareness within their own Business Unit.

　　Banking and Investment Services Division

　　Banking and Investment Services plays an integral role in leading the strategic vision and execution of all banking operations. Our servicing and operations professionals partner closely with all of our lines of business to carry out critical functions, including client/deposit servicing, contact center operations, payments processing, and trade and lending operations, while identifying and mitigating risk throughout the organization. Servicing and operations professionals seek to transform and define an integrated support model through automation and cutting-edge digital technologies, to deliver an excellent experience for our clients and businesses.

　　What you will do

　　Manage a team of Risk Managers with accountability for all deliverables noted below and contribute to their completion through coaching and partnership. Holds team accountable for meeting deliverable dates and escalating issues in a timely manner. Complete performance evaluation activities throughout the year and manage colleagues for success.Coordinate and conduct key risk activities and have a good understanding of all risks affecting the business line.Act as subject matter expert for the activities performed in the respective division and their associated risk exposures.Produces risk management reports, monitoring assigned department's risk profile.Works with unit Operations Managers to identify, design, document and implement appropriate controls and process maps, as required.Build and coordinate Quarterly Risk Reports for the respective Division leaders to show thematic trends, themes, and business wins in regards to risk program maturity in conjunction with B&IS key objectives.Assist/represent the Risk Owners/Business Units during auditory examinations, both internally and externally.Adhere to a consistent approach in executing key program components for all operational risks, including Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), Issue Management and Operational Losses.Works in conjunction with Regulatory Compliance, Legal and other departments to research, analyze and provide guidance to management teams on assorted matters such as regulatory and industry operational developments, pending legislative activities and related matters.Ensure business/strategic plans are consistent with the Risk Appetite Framework and Division risk Limits.Develop Heightened Standards (HS) deliverables such as Quarterly Risk Review (QRR) documentation, Third-Party Risk Management (TPRM) artifacts, Compliance requirements, and similar.Develop actionable risk management dashboards for the respective business line to include key risk indicators (leverage existing and develop new as needed); ensure alignment of management reports within business line risk reports.Coordinate the completion of risk mitigating action plans and providing status updates of open/closed issues to the Divison leadersDefine and report performance metrics and Key Risk Indicators to monitor high risks to the business unit using data collected from risk issue solutions. Provide root cause analysis on all breaches to identify gaps and assist with remediation efforts.Investigates large or repetitive loss events impacting the Division to assess for potential systemic weaknesses and ensure appropriate corrective action is taken.Stays abreast on specific reporting standards, department reporting requirements and bank system changes/enhancements.Serves as risk management advisor in development of new or modified products and new operational processes and procedures. Supports Group Manager's role on various bank committees, councils and task forces.Provide guidance and leadership on relevant risk and control matters such as monitoring operational developments and providing updates to appropriate managers, and research and prepare for resolution.Analyze Access Management status, and report to centralized technology teams on behalf of the department.

　　Must-Have

　　Bachelor's Degree Finance, Economics, Mathematics, Statistics or related field.Minimum 7 years of experience in a banking environmentMinimum 5 years of experience in overall operational experience in a financial institutionMinimum 5 years of experience in a leadership or project managent roleMinimum 3 years of operational risk management control design, testing, and/or auditing in a financial institution.Minimum 3 years of Advanced level experience in Microsoft Office, including Word, Excel, Access and PowerPoint

　　Skills and Knowledge

　　Certified in Risk and Information Systems Control (CRISC) PreferredCertified in Information Security Manager (CISM) PreferredExperience with managing initiatives and teams of high-performing individuals under pressure.Knowledge of fraud tools such as: NICE Actimize, Guardian Analytics, Safer Payments, Falcon, TSYS Card Guard, Visa Risk Manager, and/or BAE preferred.Understanding of the fraud risk landscape and approaches to inform and drive a strategy.Strong knowledge of financial institution regulatory requirements especially as related to banking operations.Understands the importance of relationship building, empathy, and finding common ground with colleagues and partners across the organization.Ability to work independently under general direction toward established goals and objectives.Ability to interact effectively with all levels of Bank personnel; strong analytical skills; strong project management and organizational skills; excellent verbal and written communication skills; strong presentation skills.Strong knowledge of desktop applications such as MS Word, Excel, Access, PowerPoint, etc.Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate the issues appropriately.

　　Compensation

　　Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

　　To be considered for this position you must meet at least these basic qualifications

　　The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

　　Benefits and Perks

　　At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

　　INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

　　City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

　　ABOUT CITY NATIONAL

　　We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.